Staffing Administrator, Workforce Staffing

Amazon • Hamilton, ON

10d • Onsite

About The Position

At Amazon, the Workforce Staffing (WFS) team is seeking a non-exempt Staffing Administrator. Sr. Staffing Administrators are key candidate-facing members of the field teams, involved in both execution and decision-making. They are responsible for ensuring candidates and stakeholders experience high levels of Customer Obsession in a high-volume hiring environment. This role supports staffing project initiatives, daily assignments, and general task completion. It's a multi-purpose role focused on candidate engagement and optimization within a defined geography (node). The Sr. Staffing Administrator will tactically develop and deliver community engagement plans, support labor demand plans for multiple sites, and execute candidate engagement activities. The ideal candidate is an analytical thinker with a passion for process improvement, candidate experience, and onboarding. This role operates within an innovative, fast-paced team environment, requiring flexible schedules, shifts, and areas, including evenings. The team is committed to working hard, having fun, and making history.

Requirements

• Experience in Customer Service
• Experience in human resources

Nice To Haves

• Bachelor's degree or equivalent post-secondary education in Human Resources Management, Business Administration, or a related field

Responsibilities

• Serves as the lead to pre plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time.
• Completes post-event audit of event and communicates event metrics to staffing leadership
• Meets critical deadlines for initiating background screening and completing drug test process to achieve labor orders
• Ensures 100% compliance for work authorization documentation for associates
• Consults with applicants on the best match for their desired position and available opportunities in the area
• Guides applicants through the hiring process in accordance with Amazon’s policies and procedures
• Effectively executes NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo
• Utilizes Applicant Tracking System to move candidates through the application process and updates appointment arrival status for NHE
• Initiates Candidate onboarding and matching them to the proper requisition
• Resolves candidate escalation issues by contacting them to identify issues, offering to reschedule them, or assisting candidates who are having technology issues, or assistance with any other concerns
• Partners with Staffing Manager to support community groups such as workforce development agencies or local community colleges to leverage grassroots sourcing channels to develop talent communities to fill positions
• Contacts candidates with cleared contingencies in order to eliminate risk of not meeting labor orders
• Ensures all documents are scanned into the digital file management system
• Trains Sr. Staffing Administrators, Staffing Administrators, and Staffing Ambassadors on best practices and ensure standard work is followed
• Maintains confidentially on candidate sensitive topics.
• Tracks and maintains statistics on effectiveness of Recruitment through weekly reports on recruiting data for presentation to HR leadership and business partners
• Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area.
• Transports NHE supplies and materials to/from off-site hiring events
• Sr. Staffing Administrators are required to work a flexible schedule. This means a varying shifts to include evenings and weekends in multiple sites.
• Overtime may also be required to support the needs of the business
• Local travel up to 75% required
• National travel up to 10% of the time

Benefits

• comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed