About The Position

The Workforce Staffing (WFS) team at Amazon is seeking a non-exempt, Reduced Time (RT) Staffing Administrator. This role involves coordinating and executing activities to support High-Volume Hiring (HVH) and staffing efforts for the WFS team within a defined geographical area (node). Key activities include processing candidates both virtually and in person at New Hire Events (NHE). RT Staffing Administrators will help develop and coordinate staffing support activities and provide administrative assistance to the WFS organization to ensure all staffing process activities are successfully completed. This position is crucial for fostering a positive candidate and employee experience. RT Staffing Administrators will be integral to the Node’s staffing efforts, excelling at integrating various components to form a complete picture, and will enjoy working in a team-oriented environment while making individual contributions. The role involves working with a team of Staffing Coordinators and Managers in an innovative and fast-paced setting, with flexible schedules, shifts, and areas, including evenings and weekends.

Requirements

  • High school or equivalent diploma

Nice To Haves

  • Experience in administrative tasks such as data entry, managing data driven report processes or processes
  • Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
  • Experience in recruiting or HR
  • Experience troubleshooting and documenting findings, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  • Experience troubleshooting issues and root cause analysis
  • Experience with written and verbal communication and presentation
  • Associate's degree or above
  • Experience with contact management system/applicant tracking system for sourcing, tracking and managing candidates
  • 1+ years of system administration, or 2+ years of technical support experience
  • Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
  • Bi-lingual skills are a plus

Responsibilities

  • Sets up, executes, and breaks down New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time
  • Support candidate activity to ensure all electronic paperwork is completed on time
  • Providing follow-up correspondence to candidates on recruiting status via phone and email
  • Tracking recruiting activities and reporting candidate status
  • Attend events such as community fairs, hiring events and job fairs
  • Address basic questions regarding recruiting process
  • Identifying opportunities for improving candidate experience and scheduling efficiency
  • Assist in the coordination of other recruiting activities as needed
  • Assist in on boarding of new hires and departures of employees
  • Administrative tasks as needed
  • Effectively executes NHE activities including Host, Candidate Care Specialist, Candidate Processing, Badge Photo, and/or Drug Test Administrator
  • Work a flexible schedule, including varying shifts, evenings, and weekends in multiple sites
  • Be available for overtime as required to support business needs
  • Be organized with attention to detail, ability to prioritize and work in an environment with competing demands
  • Travel as needed to conduct events in locations within your designated Node or geographical area

Benefits

  • EAP
  • Mental Health Support
  • Medical Advice Line
  • 401(k) matching
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