Staff Technical Program Manager, NPI

Wing•Palo Alto, CA

16h•$230,000 - $239,000•Hybrid

About The Position

Wing is seeking a Staff Technical Program Manager to join its Technical Program Management team. This hybrid role is based in Palo Alto and leads critical zero-to-one pilot programs from early technical architecture through full-scale production launch. The role also owns stewardship of the engineering Product Development Process (PDP), driving adoption, operational rigor, and continuous improvement across engineering teams as the business scales.

Requirements

12+ years of technical program management experience, with a record of operating at executive-level visibility in high-growth, technically complex environments.
Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Systems Engineering, or a related technical discipline, or equivalent practical experience.
Experience in regulated, mission-critical, or hardware-software integrated product environments.
Ability to establish operational standards and drive compliance through partnership and trust rather than bureaucratic mandates.
Experience developing internal tooling, dashboards, and automated workflows to track governance and engineering velocity.
Demonstrated success leading mission-critical technical initiatives from prototype or pilot through commercial-scale production.
Proven experience designing, rolling out, and governing a formal Product Development Process (PDP) or Stage-Gate framework across multidisciplinary engineering organizations.
Exceptional verbal and written communication skills, including the ability to convey technical trade-offs as actionable insights for VP and C-suite stakeholders.

Responsibilities

Lead end-to-end execution of strategic pilot initiatives, turning ambiguous early-stage concepts into validated, scalable production systems.
Partner with Engineering, Architecture, Product Management, QA, and Operations to define technical requirements, milestones, success metrics, and delivery roadmaps.
Identify, track, and reduce complex technical dependencies, architectural bottlenecks, and cross-functional blockers.
Own and champion the engineering Product Development Process (PDP).
Drive PDP compliance, alignment, and adoption across engineering teams to support consistent quality, traceability, and execution rigor.
Inspect, refine, and modernize the PDP lifecycle, including phase gates, design reviews, launch readiness, and post-mortems.
Define and track operational metrics such as cycle times, release velocity, and defect escape rates to assess PDP health and drive improvement.