Staff Systems Engineer - Mainframe MQ/CICS (Remote)

The Home Depot•GEORGIA - VIRTUAL - GA01, TX

8d•$80,000 - $180,000•Remote

About The Position

The Staff Systems Engineer leads a team of engineers designing, building, and supporting The Home Depot’s technical infrastructure, including hardware and system software. The role contributes reusable infrastructure-as-code elements, architectural diagrams, and related documentation; participates in infrastructure selection; and leads implementation of physical and virtual infrastructure to meet changing enterprise and product-team needs. The engineer leads multiple efforts and helps develop the technical and leadership skills of junior engineers. The position spans delivery and execution, learning, planning and analysis, and support and enablement. It includes configuring and supporting IT solutions, evaluating strategic technologies and architectures, developing infrastructure as code and AI models, collaborating with product and project teams, monitoring and tuning production systems, responding to incidents, maintaining infrastructure, liaising with vendors, documenting solutions, and mentoring engineers. The role requires a bachelor’s degree or equivalent in a related field, or the knowledge, skills, and abilities typically acquired through that education, and at least three years of work experience. The posted pay range for residents of specified jurisdictions is $80,000 to $180,000.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
At least 3 years of work experience.
Bachelor’s degree or equivalent in a field related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a program.
The job description states no minimum leadership experience.

Nice To Haves

3–6 years of relevant work experience.
Professional or educational experience across multiple IT disciplines.
Ability to work collaboratively in a cross-functional, modern engineering team.
Troubleshooting and remediation proficiency across multiple IT disciplines.
Experience with debuggers, runtime analysis, library systems, compiled programming, and software update tools.
Proficiency in system and environment analysis, design, and optimization.
Exposure to technical roadmaps, including work estimation, refactoring, and modernization of legacy systems.
Experience with object-oriented programming languages, preferably Java; distributed computing environments; and code reviews.
Experience with system security design and management.
Experience with disaster recovery planning and engineering.
Proficiency with operating-system commands and utilities, as well as scripting.
Proficiency with cloud platforms such as GCP and Azure.
Proficiency supporting a 24x7 retail operation.
Proficiency with version control systems.
Proficiency with CI/CD toolchains.
Proficiency with production system designs, including infrastructure as code, high availability, and performance monitoring.
Experience with Site Reliability Engineering (SRE).

Responsibilities

Lead configuration, debugging, and support for information technology solutions.
Lead field and corporate technology rollouts and the setup of physical or virtual system software, hardware, and equipment.
Create and optimize technology solution specifications and manage hardware and software purchase requests.
Lead development of functional, destructive, and other test suites to support rapid deployment of infrastructure as code to production.
Keep current with industry innovations, trends, and internal system changes; determine their implications for tools, training, and support.
Participate in and contribute to learning activities and communities of practice for modern systems engineering.
Research business trends and behavioral data to identify opportunities for improvement and new initiatives.
Lead evaluation, development, and recommendation of strategic technology that provides cost-effective solutions meeting company requirements.
Research and design suitable infrastructure, network, database, cloud, AI, and security architectures for products.
Create and maintain infrastructure as code and AI models for continuous improvement.
Participate in strategic project planning and management across multiple efforts.
Develop formal training courses.
Collaborate with product and project teams to understand and enable their infrastructure needs.
Support technology architecture design reviews for project and product teams.
Use tools and custom applications to monitor applications, infrastructure, networks, databases, and security; optimize and tune performance as appropriate.
Drive root-cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions.
Maintain, upgrade, and support existing systems and infrastructure to ensure operational stability.
Act as a vendor liaison, owning resourcing, issue management, and documentation.
Lead production of in-house solution documentation and provide application support for production software.
Mentor junior Systems Engineers.
Drive conversion of knowledge-base articles into AI models and changes to analytic models used to analyze performance.