Staff Systems Engineer

SmithRx • Plano, TX

7d

About The Position

SmithRx is seeking a visionary, highly strategic Staff Systems Engineer to serve as the technical authority and architect for enterprise endpoint infrastructure, vendor ecosystem, and IT asset strategy. The role is also the most senior member of the IT team in the Plano, Texas office. The engineer will define the multi-year technology roadmap for endpoint environments, drive alignment on vendor integrations, and architect scalable zero-touch and modern management frameworks. The role partners with executive leadership, Security, and Compliance to scale infrastructure while meeting HIPAA and SOC 2 requirements.

The position provides architectural leadership for Windows and mixed-OS fleets, cloud workspace strategies such as CloudPC and Azure Virtual Desktop, security baselines, automation, governance, and high availability. It also establishes engineering standards, leads complex incident escalations and root-cause analysis, and mentors IT support and engineering teammates.

Requirements

• At least 8 years of progressive experience in Systems Engineering, Enterprise Architecture, or IT Infrastructure Operations, with architectural leadership in high-growth, SaaS-driven, or regulated environments.
• Deep architectural expertise in Windows OS, Microsoft Entra ID, Intune, dynamic groups, conditional access strategies, and large-scale zero-touch Autopilot deployments.
• Demonstrated experience managing strategic vendor partnerships, creating vendor selection and onboarding frameworks, and influencing cross-functional technical decisions.
• Expertise architecting, deploying, and governing CloudPC (Windows 365), Azure Virtual Desktop, or VDI environments for remote and third-party workforces.
• Advanced PowerShell and Python scripting proficiency, with experience using REST APIs and iPaaS platforms to automate cross-system IT processes.
• Experience designing end-to-end asset governance models, enterprise hardware standards, and SaaS portfolio management strategies.
• Operational and architectural understanding of multi-platform environments, including macOS/Apple Business Manager, Jamf or Kandji, Google Workspace, and Okta.
• Extensive experience designing infrastructure compliant with HIPAA, SOC 2, ISO 27001, or equivalent regulatory frameworks.
• Strategic vision, organizational agility, and ability to communicate complex technical architecture to C-level executives and business stakeholders.

Nice To Haves

• Enterprise-level certifications such as Microsoft Certified: Enterprise Administrator Expert, Microsoft Certified: Cybersecurity Architect Expert, or CISSP.
• Experience implementing modern iPaaS or workflow platforms for enterprise identity lifecycle automation.
• High-level knowledge of enterprise networking topology, including Ubiquiti, zero-trust network access (ZTNA), or SD-WAN, and cloud-first identity systems such as Okta or Entra ID.

Responsibilities

• Serve as architect for the enterprise Windows and modern workspace ecosystem, defining multi-year technology roadmaps, architectural standards, and endpoint security baselines.
• Lead strategic design, governance, and optimization of Microsoft Entra ID, Microsoft Intune, and Windows Autopilot, including zero-touch provisioning and continuous compliance models.
• Direct vendor strategy and technical oversight; establish onboarding frameworks, evaluate enterprise technologies, and align business units to maximize vendor investments.
• Architect and govern CloudPC, Azure Virtual Desktop, and third-party remote environments for partners, contractors, and distributed teams.
• Establish lifecycle governance, hardware refresh strategies, and SaaS asset management frameworks; partner with Finance and Operations to optimize hardware investments and licensing.
• Architect automation frameworks using PowerShell, Python, and APIs for identity lifecycle workflows, systems orchestration, and endpoint remediation.
• Act as the ultimate technical escalation point for complex enterprise incidents, lead root-cause analyses, and implement long-term structural prevention.
• Partner with Security and Compliance to align endpoint and cloud strategies with HIPAA, SOC 2, and zero-trust frameworks; architect IAM controls and conditional access policies.
• Set technical standards, author architecture designs, ADRs, and runbooks, and mentor IT support and engineering teammates.
• Provide technical consulting and escalation for major incidents and help ensure high availability across business-critical operations.

Benefits

• Medical, pharmacy, dental, vision, and life insurance, including AD&D insurance.
• Flexible spending benefits.
• 401(k) retirement savings program.
• Short-term and long-term disability insurance.
• Discretionary paid time off.
• Paid company holidays.
• Wellness benefits.
• Commuter benefits.
• Paid parental leave.
• Employee Assistance Program (EAP).
• Well-stocked kitchen in office locations.
• Professional development and training opportunities.
• The role may be eligible for bonuses, commissions, or equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed