Staff Strategic Field Application Engineer

Boston Dynamics • Waltham, MA

10h • Onsite

About The Position

As a Staff Field Application Engineer on Boston Dynamics’ Strategic FAE team, you will serve as the technical lead for strategic enterprise accounts, scaling robotic solutions from initial deployments to fleets across global, multi-site operations. The role combines technical expertise with business and go-to-market strategy, bridging program-level governance and on-the-ground execution to deliver measurable operational value and support account growth. You will work with Sales, Customer Success, Support, and Product R&D, translating field learnings into product improvements and repeatable deployment playbooks.

The role is based in person at Boston Dynamics’ headquarters in Waltham, Massachusetts, with access to engineering labs and cross-functional teams. Domestic and international travel of up to 50% is required. Applicants must be eligible to work in the United States; visa sponsorship is not available. The base pay range is $116,000–$145,000, with pay dependent on individualized factors such as internal equity, job-related knowledge, skills, and experience.

Requirements

• Bachelor’s degree in Engineering, Business, or a related technical field, or equivalent industry experience.
• At least 5 years of professional experience with a Bachelor’s degree, or at least 3 years with a Master’s degree, in a fast-paced technology integration, robotics, or complex systems engineering environment.
• Proven track record overseeing high-complexity technical deployments and managing the intersection of hardware, software, and operational workflows.
• Demonstrated ability to communicate complex technical concepts effectively to engineering teams, operators, and business stakeholders and align them on project goals and impact.
• Comfort and ability to travel domestically and internationally up to 50% of the time.
• Eligibility to work in the United States; visa sponsorship is not available.

Nice To Haves

• Experience leveraging CAD for site planning.
• Ability to navigate enterprise networking, including VLANs and VPNs, during setup.
• Ability to use Python or C++ APIs to customize robotic solutions and collaborate with technical stakeholders.
• Familiarity with specialized workflows in sectors such as large-scale manufacturing and logistics.
• Comfort navigating ambiguity in early-stage product deployments and building structure where none exists.
• Ability to recognize how successful technical integration can unlock broader strategic impact and account expansion.
• Experience refining and optimizing processes to support global scalability and consistent performance across diverse sites.

Responsibilities

• Own delivery strategy for scalable, multi-site robotics programs, including solution design, infrastructure, network integration, and global expansion planning.
• Serve as the primary technical contact for strategic accounts and build consultative partnerships across customer business units.
• Align Sales, Customer Success, Support, and R&D with customers’ long-term business strategies.
• Own program-level Statements of Work that define scope, deliverables, and ownership, and develop repeatable integration strategy playbooks that meet industry and regulatory requirements.
• Connect robot data and workflows to customer systems such as CMMS, asset management, and analytics pipelines.
• Lead diagnosis, resolution, and performance optimization across hardware, software, and networking during deployment.
• Define customer adoption strategies and implement frameworks to measure operational value and fleet utilization.
• Lead early product testing with strategic customers and translate field data and feedback into clear product requirements.
• Guide other FAEs and integration teams and use field-data patterns to drive continuous improvement of the global integration roadmap.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior