Staff Solutions Engineer - FDSE - Splunk (Remote)

Cisco • San Jose, NE

8d • Remote

About The Position

Cisco is seeking an accomplished, hands-on Forward Deployed Solution Engineer to work directly with strategic global customers in the Americas and help lead AI transformation. The FDSE team partners with customers to co-develop, innovate, and integrate solutions that address critical business outcomes, quickly prototype solutions for possible production use, and demonstrate what is possible with Cisco AI infrastructure and the Splunk portfolio in complex enterprise environments.

As an embedded engineer, the role focuses on accelerating customer business outcomes and time to value, influencing technical decision-makers, and providing tangible proof that supports customer retention and growth. The engineer collaborates with Sales, Product and Technology, Software Development, Customer Success, Partners, and Cisco product engineering teams, sharing field insights to help evolve Cisco’s AI-integrated portfolio. The role also includes mentoring and collaborating with other Forward Deployed Solution Engineers and fostering technical excellence, continuous learning, customer focus, and ownership. The position can be performed anywhere in the United States and requires travel within the assigned territory.

Requirements

• Bachelor’s or Master’s degree in computer science, computer engineering, or a related technical discipline, or equivalent practical engineering experience.
• At least 9 years of professional experience in post-sales and/or pre-sales roles working directly with customers on distributed software and system architecture deployments.
• At least 3 years of experience in generative and agentic AI, machine learning platforms, Kubernetes, event-driven architectures across cloud-native and hybrid platforms, and large-scale enterprise data architectures.
• AI experience realizing customer business outcomes with fast time to value.
• Willingness and ability to travel within the assigned territory for business and customer engagements.

Nice To Haves

• At least 7 years of experience leading technical customer-facing engagements involving ambiguous, high-impact enterprise projects.
• At least 5 years of Cisco and Splunk experience, or equivalent experience with a top competitor.
• Ability to explain how AI and automation can solve complex business problems and achieve rapid ROI.
• Strong narrative skills and ability to connect deep technical AI implementation with executive-level business requirements.
• AI, data science, and enterprise certifications and/or education.

Responsibilities

• Work directly with strategic customers to co-develop, innovate, integrate, and demonstrate AI solutions that address critical business outcomes.
• Architect and prototype solutions using Cisco AI infrastructure and the Splunk portfolio in complex, heterogeneous enterprise environments.
• Accelerate customer business outcomes and time to value, influence technical decision-makers, and deliver tangible proof that supports customer retention and growth.
• Collaborate with Cisco product engineering teams and provide field-level insights to inform the evolution of Cisco’s AI-integrated portfolio.
• Work with Sales, Product and Technology, Software Development, Customer Success, and Partners to maximize customer outcomes.
• Mentor and collaborate with Forward Deployed Solution Engineers, fostering technical excellence, continuous learning, customer focus, and ownership.
• Travel within the assigned territory to meet business and customer engagement requirements.

Benefits

• Medical, dental, and vision insurance, subject to plan eligibility.
• 401(k) plan with Cisco matching contribution.
• Paid parental leave.
• Short- and long-term disability coverage.
• Basic life insurance.
• Paid holidays and a floating holiday for non-exempt employees.
• Paid birthday day off, year-end holiday shutdown, and personal wellness days.
• Paid vacation time for non-exempt employees; exempt employees participate in a flexible vacation time off program.
• Sick time off, including carry-forward of unused sick time subject to the stated limits.
• Additional paid time away may be requested for critical or emergency family issues.
• Optional paid volunteer days.
• Annual bonuses may be available for non-sales roles, subject to Cisco policies.
• Sales-plan incentive compensation for eligible sales-plan employees.
• Employees may be eligible for Cisco restricted stock unit grants, subject to continued-employment vesting conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior