Director, Solutions Engineer Forward Deployed - Splunk (Remote)
About The Position
The Director of Solutions Engineer Forward Deployed for Splunk will build, scale, and lead a high-performing team of customer-embedded Forward Deployed Solution Engineers working across advanced AI deployments, cloud architectures, and mission-critical enterprise systems. The team partners closely with strategic global customers to co-develop, integrate, and demonstrate prototype solutions that address critical business challenges and accelerate production deployment. It works across Cisco and Splunk technologies and collaborates with Sales, Product & Technology, Software Engineering, Customer Success, and global partners. The role is accountable for accelerating customer business outcomes, shortening time-to-value, and delivering technical proof that supports customer retention and expansion. It includes hiring, developing, and mentoring engineering talent; fostering technical rigor, continuous learning, customer focus, and ownership; and working with customer C-level technology executives, enterprise architects, and Cisco/Splunk product engineering leaders to turn deployment insights into product roadmap innovations. The position may be performed anywhere in the United States and requires travel up to 50%.
Requirements
- At least 10 years of professional experience in customer-facing pre-sales engineering, post-sales architecture, or professional services deploying distributed software and enterprise systems architectures; alternatively, a master’s degree plus 8 years or a Ph.D. plus 5 years.
- At least 5 years of direct people-management experience leading pre-sales, post-sales, or customer-embedded technical engineering teams driving business outcomes.
- At least 3 years of experience architecting, deploying, or managing AI, machine learning, or enterprise data platform solutions in production environments.
- At least 3 years of experience designing and deploying distributed cloud-native, hybrid, or event-driven system architectures.
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related technical discipline, or equivalent practical professional experience.
- Travel up to 50%.
Nice To Haves
- Experience leading multi-level or matrixed technical organizations and building, scaling, and inspiring high-performing engineering teams.
- At least 3 years of experience with Generative and Agentic AI architectures, machine learning platforms, Kubernetes, and event-driven data platforms.
- At least 5 years of experience architecting solutions using Cisco networking/security portfolios, the Splunk Data Platform, or equivalent enterprise software suites.
- Ability to establish trusted advisory relationships with customer C-level technology executives, including CTOs, CIOs, and CDOs, and lead executive technical briefings.
- Active industry certifications in AI or cloud platforms, alongside experience implementing customer-embedded forward-deployed engineering methodologies.
Responsibilities
- Build, scale, and lead a high-performing team of customer-embedded Forward Deployed Solution Engineers.
- Accelerate customer business outcomes, compress time-to-value, and deliver technical proof that drives account retention and customer expansion.
- Hire, develop, and mentor engineering talent while fostering technical rigor, continuous learning, customer focus, and ownership.
- Partner with customer C-level technology executives, enterprise architects, and Cisco/Splunk product engineering leadership.
- Translate real-world deployment telemetry into accelerated product roadmap innovations.
- Lead work across advanced AI deployments, cloud architectures, and mission-critical enterprise systems.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, subject to eligibility and continued employment
- 10 paid holidays per full calendar year
- Floating holiday for non-exempt employees
- Paid birthday off
- Paid year-end holiday shutdown
- Four paid personal wellness days
- Flexible vacation time off for eligible exempt employees
- 16 days of paid vacation per full calendar year for non-exempt employees
- 80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward
- Additional paid time away may be requested for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses for eligible non-sales roles
- Performance-based incentive pay for employees on sales plans
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What This Job Offers
Job Type
Full-time
Career Level
Director
