Solutions Engineer, Splunk

Cisco•Chicago, IL

About The Position

Cisco is seeking a Solutions Engineer for Splunk who will serve as a trusted technical advisor to enterprise accounts and as a technical partner to account executives. The role helps customers realize value from the Splunk platform, with Splunk Core at the center and Security and Observability as growth areas. The Solutions Engineer works with practitioners, architects, and technical leaders to understand customer environments, identify challenges, and design appropriate solutions. The role leads technical discovery, delivers tailored demonstrations and proofs of value, and articulates the business case for Splunk. It also partners with sales leadership on account strategy and owns the technical win throughout the sales cycle. Success includes converting technical wins into closed deals and new customers, expanding account use cases, displacing competitors, and building customer relationships based on trusted advice.

Requirements

  • At least 6 years of experience in pre-sales engineering, solutions architecture, or technical consulting.
  • Experience with Splunk or a comparable log management, SIEM, or observability platform in large-scale data environments.
  • Knowledge of at least one of SIEM/threat detection or observability, including APM or infrastructure monitoring.
  • Ability to explain complex technical concepts in terms of business value to engineers and executives.
  • Presentation skills, including the ability to lead technical workshops and whiteboard sessions.
  • Authorized to work in the United States; this position does not provide sponsorship.

Nice To Haves

  • Splunk certification, such as Core Certified Power User or Admin, or Splunk Enterprise Security or Observability certifications.
  • Experience with platforms such as Elastic, Datadog, Dynatrace, Microsoft Sentinel, CrowdStrike Next-Gen SIEM, or similar.
  • Experience with AWS, Azure, or GCP and cloud-native monitoring and security tooling.
  • Familiarity with microservices, containers, Kubernetes, and AI/ML workloads.
  • Scripting and integration skills in Python, PowerShell, or Bash, and experience with APIs and data modeling.
  • Understanding of security frameworks and compliance standards such as MITRE ATT&CK, NIST, PCI, or HIPAA.
  • Willingness and ability to travel within the assigned territory to meet business and customer engagement requirements.

Responsibilities

  • Lead technical discovery and translate customer business challenges into clear technical requirements.
  • Design and deliver customer-focused demonstrations, whiteboard sessions, workshops, and proofs of value.
  • Own the technical win by driving deals through the technical sales cycle and coordinating specialists, partners, and internal teams as needed.
  • Expand Splunk’s footprint in assigned accounts by identifying use cases across Core, Security (SIEM/SOAR), and Observability (APM/infrastructure monitoring).
  • Displace competitors by understanding their strengths and weaknesses and credibly positioning Splunk’s differentiated value.
  • Build lasting relationships with technical stakeholders and involve them in strategic discussions.
  • Share customer and market insights with Product, Sales, and Marketing.
  • Contribute to the team through knowledge sharing, demo assets, and enablement.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Cisco restricted stock unit grants may be available, subject to eligibility and vesting requirements.
  • 10 paid holidays per full calendar year.
  • One floating holiday for non-exempt employees.
  • One paid day off for an employee’s birthday.
  • Paid year-end holiday shutdown.
  • Four paid days off for personal wellness.
  • Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
  • Exempt employees participate in a flexible vacation time off program with no defined usage limit, subject to availability and business limitations.
  • 80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family-member issues.
  • Optional 10 paid volunteer days per full calendar year.
  • Sales-plan employees earn performance-based incentive pay; quota-based incentive compensation has no cap.
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