Partner Solutions Engineer US, Splunk

Cisco • San Francisco, CA

2d • Remote

About The Position

The Partner Solutions Engineer is a technical sales professional responsible for representing Cisco with customers and partners and providing technical solutions to address their business needs. The role works with account teams and connected sales teams on customer plans, supports customer success, and serves as a trusted technical advisor to partner account teams and customers or partners. It owns technical relationships, leads engagements with IT and business decision-makers, translates business needs into technical requirements, and contributes to strategic customer planning.

The position leads opportunities through the technical sales process, designs and presents solutions based on identified technical and business requirements, and coordinates virtual sales-support resources. It develops multi-year strategic plans, integrates Cisco portfolio capabilities into cross-architecture solutions, advises on technical strategy, and leads demand-generation and enablement initiatives. The role also identifies latent customer needs, leads outcome-focused demonstrations, applies competitive intelligence, and mobilizes stakeholders to improve customer relationships and business outcomes.

Requirements

• Bachelor's degree and 8 or more years of experience in a pre-sales engineering role, or a master's degree and 6 or more years of experience in a pre-sales engineering role.

Nice To Haves

• Experience building and maintaining positive relationships with customers and partners.
• Six to eight years of communication and presentation skills.
• Observability or security pre-sales experience.
• AI experience.
• Cisco knowledge.
• Relevant industry certifications.
• Experience in a thought leadership role.

Responsibilities

• Represent the Cisco brand with customers and partners as a technical sales professional.
• Provide technical solutions that address customer and partner business needs.
• Collaborate with account teams and connected sales teams on customer plans and jointly support customer success.
• Serve as an authority or trusted technical advisor to partner account teams and customers or partners.
• Own the technical relationship with assigned customers and partners.
• Lead engagements with IT and business decision-makers and engage with lines of business.
• Understand customer environments, markets, and competitor activity.
• Translate customer and partner business needs into technical requirements.
• Participate in customer strategic planning and focus selling time on landing opportunities and growing accounts.
• Provide feedback to business entities and relevant sales teams about strategic customer needs, market opportunities, and competitive tactics.
• Lead deals through the technical sales process, design and present relevant solutions, and manage virtual sales-support resources.
• Develop multi-year strategic customer plans that integrate Cisco's portfolio.
• Integrate domain knowledge and cross-architecture solutions to shape senior executives' technical strategies.
• Develop comprehensive cross-architecture solutions and strategic frameworks based on customer objectives and industry knowledge.
• Lead the strategy and planning of demand-generation and enablement initiatives.
• Identify latent customer needs and demonstrate cross-architecture solutions that drive business outcomes.
• Use competitive intelligence to differentiate Cisco solutions.
• Mobilize stakeholders to create synergies and optimize customer relationships.
• Advise sales engineering and extended sales teams on continuous improvement and oversee informative programs.
• Adjust strategies in response to significant disruptions.
• Increase revenue through closed opportunities converted to deals, competitor displacement or increased market share, and quarterly growth in net-new customers.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Restricted stock unit grants may be available, subject to eligibility and vesting conditions.
• Paid holidays and floating holiday for non-exempt employees
• Paid birthday day off
• Paid year-end holiday shutdown
• Paid personal wellness days
• Paid vacation or flexible vacation time off, depending on employee classification
• Sick time off
• Additional paid time away may be requested for critical or emergency family issues.
• Optional paid volunteer days
• Sales-plan employees may earn performance-based incentive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior