(USA) Staff, Software Engineer
About The Position
The (USA) Staff, Software Engineer plays a critical role in delivering scalable platform capabilities and driving the full software development lifecycle, including design, coding, testing, and deployment. This position leads infrastructure and tooling initiatives to enhance engineering productivity and supports AI/ML integration for intelligent automation. The role requires strong technical leadership, mentoring, and collaboration across teams to ensure alignment with architectural standards and business objectives. The engineer applies data-driven decision-making and continuous improvement practices to deliver high-quality, maintainable solutions that advance platform goals and operational excellence. About the team: The Customer Engagement Services Technology team develops advanced customer service solutions impacting millions worldwide. Comprising software engineers, data scientists, and machine learning experts, the team focuses on innovative Generative AI applications within complex enterprise environments. As part of Walmart Global Tech’s Enterprise Business Systems, it collaborates closely with product, business, and UX partners to deliver measurable business value. The team emphasizes scalable, secure, and maintainable software design while fostering continuous improvement and operational excellence to support Walmart’s mission of helping customers save money and live better.
Requirements
- Proven expertise in cloud-native architecture, including microservices, containers, and automation to ensure scalable and resilient systems.
- Strong experience in software design patterns, API design, and software prototyping to deliver maintainable and modular solutions.
- Proficiency in programming languages such as TypeScript, Python, Java, Rust or C++ for AI/ML integration and platform development.
- Demonstrated ability to lead full software development lifecycle activities, including CI/CD deployment, observability, and maintenance.
- Skilled in data-driven decision making and applying best practices to improve code quality and system performance.
- Experience mentoring engineers and influencing technical decisions to promote engineering excellence and sustainability.
- Effective collaboration and communication skills to engage cross-functional teams and stakeholders.
- Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.
- 6 years’ experience in software engineering or related area.
Nice To Haves
- Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Deliver platform capabilities including infrastructure, tooling, and ML frameworks aligned with roadmap milestones and domain priorities.
- Drive full software development lifecycle activities such as coding, testing, deployment, monitoring, and maintenance.
- Apply cloud-native architecture principles to ensure scalable, resilient, and agile systems.
- Conduct system design reviews to validate feasibility and ensure alignment with architectural best practices.
- Build AI-driven applications and integrate ML components to support automation and intelligent features.
- Mentor engineers, influence technical decisions, and promote engineering excellence through documentation and knowledge sharing.
- Collaborate with stakeholders to define technical requirements and track success metrics using data-driven practices.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
