(USA) Staff, Software Engineer
About The Position
As a Staff Software Engineer at Walmart Data Ventures, you will provide technical leadership to advance reliability, scalability, and operational excellence across the organization. You will promote SRE best practices and build reusable automation, observability, and AI-powered capabilities to strengthen reliability across platforms and services. Through hands-on engineering and cross-functional influence, you will accelerate incident resolution, reduce operational toil, and improve customer support by delivering resilient, scalable technology solutions. Walmart Data Ventures unlocks the value of Walmart’s data through scalable B2B solutions that provide merchants and suppliers with actionable insights. Its Site Reliability Engineering team is a central enablement function that advances reliability, scalability, and operational excellence across platforms and applications. The team establishes SRE practices and builds reusable automation, observability, and AI-powered capabilities, including intelligent agents and self-healing systems. The role sets technical direction across Data Ventures, develops reusable reliability capabilities, and influences engineering practices through architecture reviews, standards, and cross-functional partnerships. It also advances support excellence and engineering quality through automation, CI/CD, testing, production readiness, and continuous improvement.
Requirements
- Bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 4 years of experience in software engineering or a related area; alternatively, 6 years of experience in software engineering or a related area.
- Strong software engineering expertise in scalable distributed systems and cloud-native applications.
- Deep knowledge of SRE principles, SLIs/SLOs, observability, incident management, and root cause analysis.
- Hands-on experience with AI/GenAI and agentic solutions for reliability engineering, customer support, automation, and self-healing systems.
- Ability to build reusable automation and observability capabilities that standardize practices across teams.
- Proficiency in programming, cloud platforms, microservices, data pipelines, Kubernetes, containers, and infrastructure-as-code.
- Technical leadership in architecture, engineering standards, and cross-team reliability improvements.
- Strong SDLC expertise, including CI/CD, testing, deployment, monitoring, and debugging.
- Ownership, problem-solving, and communication skills to influence engineering practices and deliver measurable reliability improvements across Data Ventures.
Nice To Haves
- Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or a related area and 2 years of experience in software engineering or a related area.
- Background creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and Walmart accessibility standards and guidelines.
Responsibilities
- Drive SRE strategy and best practices across Data Ventures, establishing standards for reliability engineering, observability, incident management, and operational readiness.
- Architect reusable automation frameworks, unified dashboards, and SLO tooling to improve platform-wide visibility and reliability.
- Engineer GenAI-powered agents for incident triage, root cause analysis, workflow automation, self-healing systems, and customer support.
- Set technical direction for scalability, resilience, and reliability across Data Ventures, driving measurable reductions in incidents, MTTR, and operational toil.
- Influence engineering practices through architecture reviews, reusable patterns, and cross-functional partnerships.
- Advance support excellence and engineering quality through automation, CI/CD, testing, production readiness, and continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Live Better U, a Walmart-paid education benefit program for eligible associates, covering tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
