Staff Site Reliability Engineer

Early Warning® • Scottsdale, AZ

1d • $124,000 - $165,000 • Hybrid

About The Position

The Staff Site Reliability Engineer applies software engineering and systems engineering practices to improve the reliability, resilience, scalability, and operational health of production services. The role partners with Software Engineering and other technology teams to ensure reliability, observability, recoverability, performance, and operational readiness are engineered into systems throughout their lifecycle.

The role provides technical leadership across multiple services and engineering teams, identifying cross-service risks and influencing engineering decisions beyond an individual application or team. Staff SREs identify cross-service patterns and risks, develop reusable solutions, and multiply engineering capability across teams. They operate across complex cross-team reliability problems, drive technical decisions without formal authority, and demonstrate impact beyond an individual application or service.

Requirements

• Typically 8+ years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline.
• Experience with software development or scripting using one or more modern programming languages.
• Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the level.
• Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures appropriate to the level.
• Demonstrated analytical, problem-solving, communication, and collaboration skills appropriate to the scope of the role.
• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience.

Nice To Haves

• Hands-on experience with AWS, or comparable experience with another major cloud platform such as Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).
• Experience developing, deploying, operating, or improving highly available production software or distributed systems.
• Experience with CI/CD, Infrastructure as Code, containers or orchestration, observability, monitoring, alerting, and software-delivery automation.
• Experience with SLIs, SLOs, error budgets, incident management, performance analysis, capacity management, resilience testing, disaster recovery, or operational readiness.
• Experience creating reusable automation, tooling, platforms, patterns, or practices that improve engineering effectiveness.

Responsibilities

• Use software engineering, automation, and DevOps practices to improve how services are built, tested, deployed, observed, operated, and recovered.
• Use data, evidence, experimentation, and engineering analysis to identify reliability risks, test assumptions, and guide technical decisions.
• Define, implement, or improve SLIs, SLOs, error budgets, and other service-health measures.
• Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation.
• Drive continuous improvement in CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness.
• Identify recurring or systemic production issues and translate operational experience into improvements in code, architecture, automation, tooling, and engineering practices.
• Partner with Software Engineering teams to incorporate reliability, resiliency, scalability, performance, observability, recoverability, and operational readiness throughout the development lifecycle.
• Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning.
• Provide technical leadership and escalation support for significant or complex production incidents, and improve on-call effectiveness and sustainability across services and teams.
• Reduce operational toil and unnecessary manual intervention through software, automation, reusable patterns, and better engineering practices.
• Multiply engineering capability across teams through reusable patterns, tooling, automation, technical guidance, mentoring, and knowledge transfer.
• Share knowledge and contribute to sustainable engineering capability rather than creating dependency on individual expertise.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans.
• Company contributions to a Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health, and dependent care expenses.
• 401(k) plan featuring a 100% Company Safe Harbor Match on the first 6% deferral immediately upon eligibility.
• Flexible Time Off for exempt employees and generous PTO for non-exempt employees.
• 11 paid company holidays and a paid volunteer day.
• 12 weeks of paid parental leave.
• Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• Eligibility for a discretionary incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior