Staff Site Reliability Engineer

Zscaler•Crystal City, Virginia, USA, VA

2d•$140,000 - $175,000•Hybrid

About The Position

Zscaler is seeking a Staff Site Reliability Engineer (Federal) for its Government Cloud department. This hybrid role is based in Crystal City, Virginia, and reports to the Manager, Site Reliability Engineering. The position supports operations in US Government classified environments, helping maintain the security, stability, and scalability of Zscaler’s multitenant cloud security platform. The engineer will manage deployments, on-call duties, and incident response; oversee cloud infrastructure across AWS, private cloud environments, containers, and virtual machines; and develop automation, containerized services, and monitoring mechanisms to minimize service disruption. The role also builds and enhances services in classified environments and promotes DevOps practices through documentation and escalation management.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within the functional domain.
Active US Government Secret security clearance; maintaining the clearance is a condition of continued employment.
Bachelor’s degree in Computer Science or a related field.
At least 5 years of Site Reliability Engineering experience in both Operations and Engineering environments.
Proficiency in Linux administration, network troubleshooting, and automation tools such as Ansible and Terraform.
Strong Python coding skills.
Experience with container-based architectures, including AWS ECS and Kubernetes.
Experience with monitoring activities such as vulnerability scanning, patch management, and reporting.

Nice To Haves

Experience deploying or managing AI-driven observability and AIOps solutions for predictive anomaly detection and automated incident response within cloud infrastructure.
Experience working in air-gapped and classified environments and managing monthly monitoring programs.
Familiarity with High/Moderate FedRAMP authorization levels and compliance requirements.
Information Assurance Technician Level 2 certification.
Top Secret security clearance.

Responsibilities

Manage product operations in US Government classified environments, including deployments, on-call duties, incident management, and regular deployment syncs.
Oversee cloud infrastructure components, including AWS, private cloud environments, containers, and virtual machines, to ensure stability and scalability.
Develop scripts, containerized services, and monitoring mechanisms to automate operational tasks and minimize service disruption.
Build new and enhance existing services within classified environments.
Drive DevOps best practices through documentation and escalation management.