Staff Relations Manager
About The Position
The Staff Relations Manager provides expert employee relations guidance and support to managers and staff in Amgen’s Operations function. Staff Relations partners with regional HR leaders, business managers, Compliance, Legal, other HR Centers of Excellence, and team members to uphold Amgen’s values, investigate potential HR policy violations, advise on coaching and management of performance and behavior, and support decisions involving discipline, involuntary terminations, and workplace accommodations. The position is based on site at an Amgen manufacturing facility in Rhode Island, Cambridge, North Carolina, and/or Ohio, with a hybrid schedule that includes regular on-site presence at least three days per week. The role also supports process improvements, training, and employee relations best practices in collaboration with internal partners.
Requirements
- Doctorate degree; or master’s degree and 2 years of Staff Relations experience; or bachelor’s degree and 4 years of Staff Relations experience; or associate’s degree and 8 years of Staff Relations experience; or high school diploma/GED and 10 years of Staff Relations experience.
- Strong Human Resources background with 4 or more years of Employee Relations experience.
- Experience advising on performance management, discipline, and involuntary terminations of employment.
- Knowledge and experience of employment laws and employee relations practices.
- Experience conducting internal HR investigations.
- Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within the scope of duties.
- Strong judgment, discretion, and professionalism in handling complex and confidential matters.
- Proficiency with Microsoft Office tools, Teams, Workday, and employee relations case management systems.
- Ability to work flexible hours due to manufacturing shift needs.
Nice To Haves
- Ability to work on site at one of Amgen’s manufacturing facilities in Rhode Island, Cambridge, North Carolina, and/or Ohio.
Responsibilities
- Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders.
- Participate in termination discussions and corrective actions with staff and leaders as needed.
- Conduct and document thorough, impartial, and timely HR investigations while maintaining confidentiality and objectivity.
- Determine findings of fact and potential violations of Amgen policies, and prepare clear, concise investigation summaries and supporting documentation.
- Partner with occupational health, benefits, staff, and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return-to-work matters.
- Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant employee relations practices.
- Track and update cases in the company’s case management system.
- Assist the Operations Staff Relations Lead with process improvements, training, and employee relations best practices.
- Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models where possible.
- Health and welfare plans for staff and eligible dependents, financial plans with opportunities to save for retirement or other goals, work/life balance, and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Ph.D. or professional degree
