Staff Product Manager

Kaseya CareersSunnyvale, CA

About The Position

The Staff Product Manager, Kaseya Intelligence, operates at the intersection of product strategy, technical architecture, and organizational influence. This is a senior-level individual contributor role: you set direction for the most complex, highest-stakes platform capabilities, enable new revenue streams, shape how the broader PM organization thinks about platform product management, and serve as a strategic thought partner to the leadership. You drive outcomes that span multiple product teams and directly influence Kaseya's competitive differentiation.

Requirements

  • 5+ years of product management experience, with at least 5 years on identity, data platforms, AI/ML products, or developer/runtime platforms at scale
  • Proven track record of driving platform strategy in a complex, multi-product B2B environment—ideally one shaped by M&A and technical debt
  • Deep experience productizing AI/ML to solve complex data challenges, specifically in building autonomous agents, predictive insights, or intelligent categorization.
  • Familiarity with modern data architectures: data lakehouse patterns, streaming (Kafka/Kinesis), feature stores, ML ops, and API-first platform design
  • Demonstrated experience influencing without authority across a large organization; strong track record of aligning competing stakeholders on a shared platform vision

Nice To Haves

  • Exceptional communicator and strategic thinker; able to write crisp strategy docs, present to C-suite, and run structured decision-making processes
  • Familiarity with MSP business models, IT management workflows, or cybersecurity strongly preferred
  • Experience with data privacy compliance (GDPR, CCPA) embedded in product and engineering processes

Responsibilities

  • Define the long-term product vision and strategy for foundational platform capabilities—like business and operational insights, AI agents, conversational assistants.
  • Enable data integration and standardization across Kaseya's fragmented M&A portfolio, ML infrastructure, and a unified customer data and API model
  • Lead build vs. buy analysis for core platform components (data lake/lakehouse, streaming infrastructure, ML platform, analytics engine); make recommendations with clear rationale on cost, velocity, and strategic leverage
  • Establish data governance frameworks that enable rapid product innovation while ensuring compliance with GDPR, CCPA, and evolving global privacy requirements
  • Own the AI/ML product strategy across the platform: prioritize investments across predictive maintenance, threat detection, operational automation, and customer insights with a clear framework
  • Drive responsible AI requirements across the platform: bias and fairness standards, model explainability requirements, human-in-the-loop design patterns, and auditability
  • Partner with data science leadership to translate model capabilities into product features with clear value narratives for MSP and IT team customers
  • Act as the primary platform PM liaison to 4–6 Kaseya product lines; run a structured stakeholder engagement model that surfaces needs early, prioritizes across competing demands, and maintains architectural consistency
  • Influence roadmaps of adjacent product teams to ensure their data emission, telemetry, and integration patterns align with platform standards
  • Mentor and level up junior PMs on the Intelligence team; define what great platform product management looks like at Kaseya
  • Represent the Intelligence platform in executive forums; craft compelling narratives that connect platform investments to business outcomes
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