(USA) Staff, Product Manager
About The Position
As a Staff Product Manager, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. The role calls for deep customer and market insight, strong stakeholder collaboration, and the ability to define product vision and roadmaps aligned with business objectives. You will influence technical direction, use data-driven decision-making, and mentor peers to strengthen product management practices. Your leadership will support innovative, customer-centric solutions that advance Walmart’s product portfolio and deliver measurable impact across teams and business units. The Services Platform Team supports Walmart Upstream and In-Home Services for industrial, consumer, and residential clients. It develops AI- and machine-learning-driven solutions to optimize workforce supply and demand, deploying licensed technicians regionally using a Centroid model. Through data-driven decision-making, strategic product roadmaps, and cross-functional collaboration, the team delivers scalable products intended to improve operational efficiency and customer satisfaction across multiple service offerings in a large enterprise environment. The position is based at 814 Respect Dr, Bentonville, Arkansas.
Requirements
- Proven experience leading product strategy and managing complex product roadmaps with measurable business impact.
- Strong stakeholder management skills and the ability to influence cross-functional teams without direct authority.
- Expertise in data-driven decision-making, including advanced analytics and experimentation to validate product assumptions.
- Deep understanding of emerging technologies, including AI and platform services, to identify innovation opportunities.
- Ability to translate customer insights and market trends into prioritized product requirements and clear success metrics.
- Demonstrated skill in mentoring product managers and elevating product management discipline.
- Proficiency in managing the end-to-end product lifecycle from discovery through value realization.
- Bachelor’s degree in computer science, engineering, or a related area and 7 years of product management experience; alternatively, 9 years of experience in product management or a related area.
Nice To Haves
- Master’s degree in Computer Science, Engineering, Business Administration, or a related area and 6 years of experience as a product manager.
- Experience working on consumer-facing, large-scale, highly complex B2B/C products.
- Background creating inclusive digital experiences, with knowledge of WCAG 2.2 AA standards, assistive technologies, and integrating digital accessibility.
- Knowledge of accessibility best practices and willingness to support Walmart accessibility standards and guidelines.
Responsibilities
- Define and execute multi-quarter product vision and strategy for complex or related products, aligned with business objectives and market trends.
- Lead the end-to-end product lifecycle, including discovery, roadmap development, launch readiness, and post-launch value realization.
- Collaborate with Engineering, Design, Analytics, and Business partners to prioritize features, manage risks, and support successful delivery.
- Use data-driven insights and experimentation to validate assumptions, optimize product performance, and inform strategic decisions.
- Influence technical direction by engaging engineering teams on architecture, feasibility, and innovation opportunities.
- Mentor product managers to elevate product discipline and customer-centric practices.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
