Staff Product Manager - Agent Trust

Plaid • New York, NY

1d

About The Position

Plaid’s Fraud team builds products that help customers onboard legitimate users and prevent bad actors from causing harm. Its products span the risk lifecycle, including Identity Verification and Monitor for onboarding and compliance, and Protect, a fraud intelligence platform. The team is extending its trusted identity network to AI agents that may open accounts, link accounts, move money, and transfer funds between wallets.

The Staff Product Manager will take over Agent Trust, Plaid’s Know Your Agent (KYA) product, which helps determine whether an AI agent’s actions on financial accounts can be trusted. The role will define how Plaid identifies agents, verifies the people behind them, and evaluates their authority, connecting these capabilities to portable identity, reusable KYC, and consumer permissions. The product manager will work with financial institutions, Plaid customers, standards groups, Partnerships, Legal, engineering, and data science to shape and bring the product to market.

Requirements

• At least 8 years of product management or equivalent product ownership experience, including meaningful experience in fraud, identity, authentication, or payments risk.
• Hands-on depth in identity and authorization protocols such as OAuth 2.x and OIDC, FIDO and WebAuthn, or FDX or Open Banking consent; alternatively, depth in bot, device, and agent detection systems.
• A track record of growing a new product line from early design partners and first customers to repeatable sales.
• Experience building for and selling to enterprise customers or financial institutions.
• Clear writing skills and the ability to translate between protocol engineers, data scientists, go-to-market teams, and executives.

Nice To Haves

• Direct experience with agentic protocols or programs such as MCP, A2A, AP2, ACP, UCP, Visa TAP, Mastercard Agentic Tokens, or Verifiable Intent.
• Participation in standards bodies such as FDX, FIDO Alliance, OpenID Foundation, Linux Foundation, or W3C.
• Experience with KYC, reusable identity, or digital wallet products.
• Former founder or entrepreneurial track record.

Responsibilities

• Own the vision, strategy, roadmap, and OKRs for Agent Trust.
• Decide what Plaid offers, to whom, and how the product is packaged and priced.
• Define how Plaid identifies agents, verifies the humans behind them, and evaluates what agents are allowed to do for new and existing accounts.
• Connect Agent Trust to portable identity, reusable KYC, and consumer permission management in collaboration with the teams that own those product surfaces.
• Work directly with financial institutions and Plaid customers as the product expert, including discovery, design partnerships, and go-to-market enablement.
• Represent Plaid’s product requirements in industry groups and protocol working groups developing specifications for agent identity and authorization, in partnership with Partnerships and Legal.
• Partner with data science and engineering to define product needs, including signals, labels, success metrics, and the requirements connecting them.

Benefits

• Comprehensive benefit plan, including medical, dental, and vision coverage and a 401(k).
• Additional compensation may include equity and/or commission, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed