Staff Product Manager, New Business Underscored

Warner Bros. Discovery•Washington, DC

4d•$133,000 - $247,000

About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN. To see what it’s like to work at CNN, follow @WBDLife on Instagram and X! Your New Role… As Staff Product Manager, Underscored, you will own the end-to-end user journey for the next iteration of CNN Underscored. As part of CNN’s New Business division, dedicated to expanding beyond traditional news, you will shape the future of digital shopping guidance. We’re seeking a product leader who deeply understands an audience's unique mindsets, shopping behaviors, and pain points, and can translate those insights into a cohesive, trusted product experience from purchase discovery through decision and beyond.

Requirements

8+ years of consumer-facing product management experience, with experience leading complex and ambiguous customer problems, particularly in the shopping, commerce, decision-making or loyalty space.
Demonstrated experience of taking a product or major business line through the full lifecycle, owning discovery, strategy, UX, launch, and iteration, rather than managing isolated features.
Deep expertise in user research, persona development, and Jobs-to-be-Done (JTBD) frameworks. You can articulate who your users are and why they behave the way they do with concrete evidence.
Thrives in ambiguous, zero-to-one or rapid evolution environments (e.g., tech scale-ups, agile media platforms, or dedicated product pods) where cross-functional leadership is key.
Excellent communication and collaboration skills to effectively partner with a wide range of stakeholders.
Experience with editorial partners and a curiosity about content, formats, and story-telling
A strategic thinker who can balance the needs of the user with the goals of the business. Comfort with ambiguity and new product spaces.

Responsibilities

Own the Holistic Journey: Lead the end-to-end experience and user lifecycle of Underscored, ensuring every stage of the user journey feels seamless, intentional, and valuable.
Obsess Over Customer Profiles & Needs: Deeply investigate user segments, shopping habits, and real-world alternatives. Conduct continuous qualitative and quantitative research to identify friction points and build solutions tailored to user mental models.
Bridge Strategy & Execution: Partner closely with Design, UX Research, Engineering, and Editorial leads to translate core customer insights into clear product hypotheses, wireframes, and scalable solutions. Steer the team in strategic product areas with high complexity and ambiguity.
Drive Business & User Outcomes: Define core performance metrics that balance business goals with genuine user utility, ensuring we build products people trust and return to repeatedly.
Be Hands-On: Generate product briefs, user stories, and all documentation to drive alignment across the team. Help run team ceremonies to ensure progress stays on-track.
Bring the Underscored Evolution to Market: Lead the execution of an MVP and evolve it iteratively based on user and business needs.