Staff Product Manager, Business Travel
About The Position
Lyft is seeking entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry. The Business Travel team owns how Lyft wins business travelers and the organizations they work for. This team brings new business riders and their organizations to Lyft, and earns their loyalty by managing how a traveler or a company discovers Lyft for work, signs up, takes a first business ride, and makes Lyft the default for every trip that follows. The surface spans the full funnel across two motions: the individual business traveler and the managed company account, from acquisition and onboarding through activation, habit formation, and long-term engagement, across airports, daily commutes, and every market served. This role will drive growth for Business Travel, owning how new business riders and the companies they work for find, try, and standardize on Lyft for work. The Staff Product Manager will define the growth strategy across the full funnel and both motions, stand up the loops, partnerships, and integrations that open new acquisition channels, and partner with marketing, sales, engineering, design, and data science to convert demand into first business rides and first rides into durable habits. This is an individual-contributor leadership role where the candidate sets the strategy and the bar, and moves the organization through influence, evidence, and craft rather than headcount.
Requirements
- 8+ years of product management experience or equivalent, with a meaningful portion owning growth, acquisition, lifecycle, or funnel work at scale on a consumer mobile product.
- Track record of measurable, durable impact on acquisition, activation, or retention metrics that you can defend.
- Demonstrated ownership of broad, ambiguous problem areas that span teams.
- Experience setting a multi-year growth strategy and building the loops or infrastructure that compounded across products.
- Comfort serving two customers at once, the individual user and the organization that pays, with a feel for where consumer growth tactics and B2B or B2B2C motions meet.
- Quantitative rigor and experimentation discipline: thinking in funnels, cohorts, and growth loops; sizing opportunities, designing clean A/B tests, and reading results without overclaiming.
- Fluency with the modern growth stack: lifecycle and CRM platforms, attribution, product analytics (Amplitude, Mixpanel, or similar), and experimentation tooling.
- Experience building or scaling acquisition through partnerships and third-party integrations, with a feel for the integration, incentive, and measurement work that makes a partner channel durable.
- Exceptional communication and influence at every altitude, from an engineer debating instrumentation to a VP sponsoring the target.
- Ability to operate independently in a flat, fast-moving organization and move teams to act without relying on authority.
Responsibilities
- Define the full-funnel growth strategy for business travel across acquisition, activation, and engagement, spanning both organic business travelers and managed company accounts.
- Set the north-star metric and the segment-level targets that anchor how the team prioritizes.
- Own new-user acquisition for business travel, driving the strategy across self-serve enrollment, paid, organic, referral, and partner channels, for both individual travelers signing up for a business profile and companies adopting Lyft for their teams.
- Size each channel, instrument it cleanly, and hold it to a defensible cost and quality bar.
- Drive onboarding, activation, and first value by architecting the path from signup and account setup through first business ride and the moment a traveler or an admin feels the value.
- Identify and close drop-off across enrollment, onboarding, and the early lifecycle across both motions.
- Build partnership- and integration-powered channels by defining and standing up the external partnerships and integrations that put Lyft inside the tools business travelers and companies already use: travel booking and expense platforms, corporate card and loyalty programs, airlines, hotels, and HR and finance systems.
- Productize each integration so a new partner compounds rather than starts from zero.
- Make Lyft the default for work travel by designing the engagement and retention loops that turn new business riders into repeat riders: business rewards, lifecycle messaging, in-app re-engagement, and the mechanics that build frequency and win back high-value occasions like airport trips.
- Treat stickiness as the proof that acquisition and activation worked.
- Set the experimentation bar by setting the testing cadence, the standard for readouts, and the bar for shipping, holding the team to a defensible run rate of validated experiments.
- Be the authority on business travel growth performance by translating funnel data, cohort behavior, and experiment results into the next quarter's priorities.
- Represent Business Travel in executive reviews and cross-org forums, and move senior leaders to act.
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan to help save for your future
- Discretionary paid time off for salaried team members
- 15 days paid time off for hourly team members
- 18 weeks of paid parental leave (Biological, adoptive, and foster parents are all eligible)
- Subsidized commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
