Staff, Product Manager, Billing and Financial Services

Walmart • Sunnyvale, CA

3d • $143,000 - $286,000 • Onsite

About The Position

The WFS team is seeking an analytical Staff Product Manager to lead strategy and execution for the financial and commercial platform that powers how WFS prices services, applies incentives, calculates fees and reimbursements, communicates financial activity, and detects or corrects financial defects while collaborating cross-functionally with Engineering, Design, and Business partners. You will operate at the intersection of eCommerce, financial technology, fulfillment, analytics, and product management, helping ensure highly complex financial transactions remain accurate, reliable, scalable, and easy for sellers to understand. You will be expected to contribute across platform architecture, seller experience, financial performance, and detailed transaction data. Walmart Fulfillment Services (WFS) delivers comprehensive fulfillment solutions for Marketplace sellers by utilizing Walmart’s extensive fulfillment center network. The team oversees the entire seller lifecycle through specialized groups focused on inbound inventory, imports, fulfillment technology, services, and seller experience. Driving innovation in supply chain operations, the team transforms Walmart’s retail footprint into a robust platform for third-party commerce. Team members collaborate cross-functionally to enhance product strategy, roadmap execution, and data-driven decision-making, ensuring efficient inventory positioning and excellent service. The team emphasizes continuous improvement and operational excellence within a complex, technology-driven environment.

Requirements

• Proven expertise in defining and executing product strategy and roadmaps for complex or related products.
• Strong stakeholder management skills with the ability to influence cross-functional teams and senior partners.
• Advanced proficiency in data-driven decision-making, including analytics, KPIs, and experimentation methods.
• Deep understanding of emerging technologies, including AI/ML inference and their application in product development.
• Experience in customer-centric discovery using design thinking and journey mapping to identify and prioritize needs.
• Ability to mentor and elevate product management practices within the team.
• Skilled in managing the product lifecycle from discovery through value realization with clear acceptance criteria.
• Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.
• 9 years’ experience in product management or related area.

Nice To Haves

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Define and own multi-quarter product vision and strategy for financial systems that enable sellers to estimate costs and ensure fees and incentives are accurate, with clear visibility into how transactions are calculated.
• Lead end-to-end product lifecycle management, coordinating with cross-functional teams to deliver value from discovery through launch and scaling.
• Build deep customer and market insights using data analysis, design thinking, and feedback mechanisms to prioritize product initiatives.
• Drive data-driven decision-making through advanced analytics, experimentation, and AI/ML feature evaluation.
• Influence technical direction by collaborating with Engineering on architecture, feasibility, and innovation opportunities.
• Mentor product managers and promote rigorous launch readiness and performance measurement.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior