Billing Product Manager

Indotronix International Corporation • Austin, TX

1d • Onsite

About The Position

Join our dynamic team as a Billing Product Manager and drive the transformation of legacy billing operations onto a modern Pega-based platform. As the bridge between business, operations, and technical teams, you will own the end-to-end product lifecycle, from discovery to delivery, shaping the future of our billing ecosystem. This is a unique opportunity to lead impactful modernization initiatives, partner with senior leadership, and sharpen your expertise in enterprise platform implementation.

Requirements

• 5-10 years’ experience as a Product Manager or Technical Project Manager delivering business process modernization or platform implementation.
• Proven success converting legacy processes into modern, automated workflows.
• Skilled in requirements gathering, drafting functional specifications, user story development, and user acceptance testing criteria.
• Strong project management rigor: experience maintaining project plans, risk registers, and cross-functional status reports.
• Exceptional communication: experienced in facilitating discovery sessions, process mapping, and driving consensus among diverse stakeholders.

Nice To Haves

• Experience designing, configuring, or implementing workflows on the Pega platform.
• Familiarity with Pega AI Blueprint for workflow design and modeling.
• Domain expertise in billing, invoicing, payments, financial operations, or partner lifecycle operations.
• Knowledge of SOX-compliant process creation.

Responsibilities

• Define and execute the product vision, roadmap, and functional requirements for migrating and optimizing billing processes on the Pega platform.
• Partner with business, finance, and operations stakeholders to analyze current workflows, identify improvement areas, and design automated, scalable solutions.
• Lead requirements gathering, map user journeys, develop user stories, and define acceptance criteria that drive high-quality technical deliverables.
• Manage all phases of project delivery, including maintaining milestone trackers, risk registers, and status reports to ensure clear visibility and accountability.
• Drive backlog prioritization, facilitate sprint planning, and lead requirement refinement to keep cross-functional teams aligned and on track.
• Identify and proactively address project risks, gaps, and blockers, ensuring seamless collaboration across multiple teams.
• Oversee business validation, UAT planning, change management, and release planning for a smooth transition from legacy systems.
• Establish operational metrics and feedback loops to assess process efficiency and user satisfaction, driving continuous improvement.

Benefits

• Direct influence on high-impact modernization initiatives and platform adoption.
• Collaborative, growth-focused work environment with opportunities for advancement.
• Exposure to enterprise billing, operations, and cutting-edge automation technologies.
• Competitive compensation and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed