Staff Product Designer

Taptap Send • New York, NY

1d • Remote

About The Position

We are building the world's leading cross-border fintech for emerging markets, aiming to empower families, fuel local economies, and transform financial access for millions. Since our 2019 launch, we've expanded operations across continents, bringing digital finance to underserved regions. Our next growth phase will focus on a network of services and products tailored for diaspora communities, including local cards, savings, and payment features. We are a fast-growing company, supported by prominent investors, and are scaling a product that combines significant real-world impact with innovative fintech solutions. Our team comprises top talent from leading global companies, united by our mission and guided by values of ownership, impact, humility, and heart. We are a truly global team of over 250 people, representing more than 50 nationalities and speaking over 50 languages.

Requirements

• Portfolio demonstrating range and depth in consumer mobile products taken from ambiguity to launch.
• Evidence of systems thinking, including the structure underneath screens.
• Strong command of craft fundamentals: visual hierarchy, typography, content strategy, micro-animation, information architecture.
• Proficiency in using AI tools for design and development, such as LLM-assisted prototyping, code editors, component generation, and workflow automation, with a clear point of view on their effective application.
• Attention to detail, knowing when to be pixel-perfect and when to be pragmatic.
• Deep care for customers and their experiences, either through lived experience or dedicated research.
• Comfort being the most senior designer in the room, influencing through evidence and shipped work.
• Ability to turn ambiguous, high-stakes problems into shipped work.

Nice To Haves

• Experience in fintech, marketplaces, or other high-trust consumer categories.

Responsibilities

• Set the visual and experiential direction for a global brand.
• Build the products that carry the brand.
• Evolve the brand and visual identity to be distinct and memorable, ensuring it supports trust and the completion of important financial tasks.
• Expand the design system from a component library into robust infrastructure, including tokens, motion, content patterns, and documentation for consistent shipping across mobile, web, and internal tools.
• Develop new product offerings and business lines, taking them from hypothesis to shipped product with measurable customer and business impact.
• Uphold and set the standard for design craft, determining when a product is genuinely complete.
• Collaborate across product, engineering, growth, compliance, and go-to-market teams.
• Utilize AI tooling to accelerate the design and development process, including prototyping, experimentation, and generating front-end work close to spec.
• Influence roadmaps through evidence, prototypes, and shipped artifacts.

Benefits

• Opportunity to define design direction for a brand used across four continents and see decisions reach customers quickly.
• Ability to work on new markets, new products, and unfamiliar regulatory terrain.
• Use of AI tooling to compress the distance between idea and reality.
• Opportunity to build the system, the brand, and the products.
• Chance to set the craft standard for a growing design team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed