Staff Product Designer, Robotics

Wonder Group • Boston, MA

6d • Hybrid

About The Position

Wonder is seeking a Staff Product Designer for its Robotics team (Spyce) to lead experience design for restaurant robotics products. The role focuses on research and development for two to three new automation products intended for store pilots in 2027, as well as managing and mentoring the existing Makeline designer, who will lead the Infinite Makeline while collaborating across the robotics portfolio.

This hands-on role covers interaction design, prototyping, and end-to-end workflows for human-robot interactions. Working closely with Product Management, the designer will turn roadmaps and priorities into intuitive, high-fidelity physical and digital experiences for store team members. The hardware structures are mostly established, while software interfaces and digital behavior remain flexible; the designer will account for hardware constraints when determining what can be adapted digitally and where physical workarounds are needed.

The designer will set direction, lead through influence, and provide actionable specifications for engineers and designers. The role involves rapidly creating prototypes and conducting user testing on the kitchen floor, collaborating with product, engineering, and operations teams to balance user experience with technical feasibility. This position is based in Wonder’s Boston office in Charlestown, Massachusetts, and requires four days per week in the office, with up to five days encouraged if preferred.

Requirements

• Bachelor’s degree or equivalent experience in Design, Human-Computer Interaction, Interaction Design, Industrial Design, or a related field.
• At least 8 years of experience in product design, interaction design, or UX design, including experience with physical/digital systems such as HMI or hardware-software products.
• Deep expertise in workflow and interaction design involving physical products or environments, beyond screen-only interfaces.
• Experience managing, mentoring, and leading direct reports.
• Demonstrated ability to conduct fast, effective user testing and rapid prototyping in real-world or simulated operational environments.
• High proficiency in Figma and prototyping tools, including interactive digital prototypes, physical workflow mockups, or hardware/software simulation tools.
• Technical fluency to partner with product, software, robotics, and mechanical/hardware engineers, and experience providing clear design direction to front-end developers.
• Self-directed systems thinker able to work through early-stage ambiguity and guide cross-functional partners from concept to deployment.
• Ability to work in the office four days per week in Charlestown, Massachusetts.

Responsibilities

• Define interaction models, software UI, and operational workflows for new robotic kitchen products intended for store pilots in 2027.
• Map end-to-end user journeys that integrate physical hardware constraints with software behaviors to create intuitive, efficient staff workflows.
• Create prototypes and conduct rapid user testing with operators in restaurant or operational environments.
• Provide structured design specifications, interaction patterns, and instructions to front-end engineers and designers.
• Lead design direction and collaborate with product managers, engineers, and operations teams to balance user experience and technical feasibility.
• Manage and mentor the existing Makeline designer, supporting their work on the Infinite Makeline and collaboration across the robotics portfolio.

Benefits

• Competitive compensation package with equity and a 401(k).
• Choice of medical, dental, and vision plans.
• Company-paid short- and long-term disability coverage.
• Paid time off, including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law.
• Paid parental leave.
• Discounted meals and exclusive perks across the Wonder family of brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior