Staff Product Designer, Robotics

Wonder•Boston, MA

7d•$162,000 - $170,000•Hybrid

About The Position

Wonder is seeking a Staff Product Designer to lead experience design for restaurant robotics products on its Robotics team (Spyce). The role focuses on research and development for two to three new automation products targeted for store pilots in 2027, while also managing and mentoring the existing Makeline designer, who will lead the Infinite Makeline. This is a hands-on design execution role centered on interaction design, prototyping, and end-to-end workflows for human-robot interactions. Working closely with Product Management, the designer will turn strategic roadmaps and priorities into intuitive, high-fidelity physical and digital experiences for store team members. Since hardware structures are mostly established but software interfaces and digital behavior remain flexible, the role requires understanding hardware constraints and distinguishing what can be adapted digitally from what needs a physical workaround. The designer will set direction, lead through influence, and provide actionable specifications for front-end engineers and designers. The role involves quickly building prototypes and conducting user testing on the kitchen floor, as well as collaborating with product, engineering, and operations teams to balance user experience with technical feasibility. The role is based in Wonder’s Boston office in Charlestown, Massachusetts, and requires four office days per week; employees may work in the office up to five days per week.

Requirements

Bachelor’s degree or equivalent experience in Design, Human-Computer Interaction (HCI), Interaction Design, Industrial Design, or a related field.
At least 8 years of experience in product design, interaction design, or UX design.
Demonstrated experience designing physical/digital (HMI or hardware-software) systems.
Deep expertise in workflow and interaction design involving physical products or environments, beyond screen-only interfaces.
Prior experience managing, mentoring, and leading direct reports.
Proven ability to conduct fast, effective user testing and rapid prototyping in real-world or simulated operational environments.
High proficiency in Figma and prototyping tools, including interactive digital prototypes, physical workflow mockups, or hardware/software simulation tools.
Technical fluency to partner with product, software, robotics, and mechanical/hardware engineers, and a track record of providing clear design direction to front-end developers.
Self-directed systems thinker able to work through early-stage ambiguity and guide cross-functional partners from concept to deployment.

Responsibilities

Define the interaction model, software UI, and operational workflows for new robotic kitchen products targeted for store pilots in 2027.
Map end-to-end user journeys that integrate physical hardware constraints with software behaviors to create intuitive, efficient staff workflows.
Design, build, and run rapid user-testing loops with prototype systems and operators in restaurant environments.
Provide structured design specifications, interaction patterns, and instructions for front-end engineers and designers.
Set design direction and work cross-functionally with product managers, engineers, and operations teams to balance user experience with technical feasibility.
Manage and mentor the existing Makeline designer, supporting their work on the Infinite Makeline and the broader robotics portfolio.