Staff Pharmacist Manager - Salt Lake City, UT - Accredo

The Cigna Group•Murray, UT

12d

About The Position

The Pharmacist Manager manages the day-to-day operations of a team of pharmacists and technicians, including specialty medication and ancillary-supply order review and dispensing. The role monitors productivity and performance, plans and directs workflow and project assignments, and oversees production volume to ensure service standards are met. The manager identifies recurring issues affecting team metrics, recommends operational improvements, and provides input on performance management and employee development. The position also conducts hiring, training, and staff evaluations and ensures adherence to corporate attendance and employment policies. As Pharmacist-in-Charge, the manager is responsible for compliance with applicable federal and state pharmacy laws and for supervising pharmacy personnel. The role manages prescription dispensing and verification, staff schedules and workflow, quality and production standards, and prescription turnaround times. The manager addresses employee concerns and operational, system, customer-service, quality, and professional issues; escalates complex matters as appropriate; and represents pharmacy operations in cross-functional meetings and projects. On-call responsibilities apply. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with flexibility based on business needs. The position is based in Salt Lake City, Utah, with Accredo. If the employee works from home occasionally or permanently, their internet connection must be through a cable broadband or fiber-optic provider with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

B.S. or Pharm.D. in Pharmacy.
At least 3 years of relevant experience.
Pharmacist license in good standing in Utah.
Advanced problem-solving skills and ability to collaborate with other departments to resolve issues.
PC skills, including proficiency in Microsoft Office.
Good organizational ability and strong attention to detail.
Ability to work in a fast-paced production environment.
Willingness to work a flexible schedule based on business needs.
Willingness to obtain additional state licensures as required by business need.

Nice To Haves

Home infusion or specialty pharmacy experience preferred.
Prior people-management experience preferred.

Responsibilities

Manage day-to-day prescription dispensing in the fulfillment center.
Verify prescription information entered in the system by data entry or order entry.
As Pharmacist-in-Charge, ensure compliance with applicable federal and state pharmacy laws and supervise pharmacy personnel.
Schedule staff and monitor day-to-day workflow.
Develop employees’ skills, evaluate performance, and provide feedback.
Oversee resolution of employee-relations issues.
Conduct hiring, training, and evaluation of staff.
Develop, track, and monitor employees’ compliance with quality, service, and production standards.
Monitor prescription turnaround time to meet internal standards and client performance guarantees.
Assist the Senior Pharmacy Manager in monitoring costs to ensure compliance with cost-to-fill goals.
Address staff concerns and day-to-day operational, system, customer-service, quality, and professional issues.
Serve as an escalation point for issues requiring a higher degree of expertise or discretion.
Represent pharmacy operations in cross-functional meetings and projects.
Complete other special projects and tasks as assigned.
Perform on-call responsibilities.