About The Position

The Pharmacist Manager manages the day-to-day operations of a team of Pharmacists and Technicians in a fulfillment center, including review and dispensing of specialty medications and related ancillary supplies. The role monitors productivity and performance, plans workflow and project assignments, and oversees production volume to ensure service standards are met. It identifies recurring issues affecting team metrics, recommends operational improvements, and contributes to performance management and employee development. The manager is responsible for hiring, training, evaluating staff, and ensuring adherence to corporate attendance and employment policies. As Pharmacist-in-Charge, the manager ensures compliance with applicable federal and state pharmacy laws and supervises pharmacy personnel. The position also monitors prescription turnaround times, addresses operational and professional issues, escalates complex matters, and represents pharmacy operations in cross-functional meetings and projects. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with on-call responsibilities.

Requirements

  • B.S. or Pharm.D. in Pharmacy.
  • At least 3 years of relevant experience.
  • Pharmacist license in good standing in Utah.
  • Advanced problem-solving skills and ability to collaborate with other departments to resolve issues.
  • PC skills, including proficiency in Microsoft Office.
  • Good organizational ability and strong attention to detail.
  • Ability to work in a fast-paced production environment.
  • Willingness to work a flexible schedule based on business needs.
  • Willingness to obtain additional state licensures as required by business need.

Nice To Haves

  • Home Infusion or Specialty Pharmacy experience preferred.
  • Prior people management experience preferred.

Responsibilities

  • Manage day-to-day prescription dispensing in the fulfillment center.
  • Verify prescription information entered into the system through data entry or order entry.
  • As Pharmacist-in-Charge, ensure compliance with applicable federal and state pharmacy laws and supervise pharmacy personnel.
  • Schedule staff and monitor daily workflow.
  • Develop employees’ skills, evaluate performance, and provide feedback.
  • Oversee resolution of employee relations matters.
  • Conduct staff hiring, training, and evaluation.
  • Develop, track, and monitor employee compliance with quality, service, and production standards.
  • Monitor prescription turnaround time to meet internal standards and client performance guarantees.
  • Assist the Senior Pharmacy Manager with monitoring costs to meet cost-to-fill goals.
  • Address staff concerns and daily operational, system, customer service, quality, and professional issues.
  • Serve as an escalation point for issues requiring greater expertise or discretion.
  • Represent pharmacy operations in cross-functional meetings and projects.
  • Complete other assigned special projects and tasks.
  • Fulfill on-call responsibilities.
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