Staff Development & Training Manager

The Arc of Prince George's County•Upper Marlboro, MD

About The Position

The Staff Development & Training Manager oversees The Arc Prince George’s County’s training department and professional development activities. Reporting to the Chief of Staff, this role partners with Human Resources, Nursing, and Quality Assurance leaders to assess staff training needs and develop, implement, evaluate, and document staff development programs, including New Hire Orientation, DDA Core Trainings, and continuing education. The manager facilitates training programs other than those requiring nursing facilitation and manages the performance of Staff Development Specialists. The role coordinates training administration and records, monitors agency and regulatory training compliance, develops and delivers training, supports instructors, maintains instructor certifications and training technology, and collaborates with leadership and staff to ensure training meets agency and employee needs.

Requirements

Bachelor’s degree in counseling, Social Work, Human Resources, or another applicable related field.
At least four years of professional experience in training facilitation, including curriculum development.
Experience with Developmental Disability Administration and COMAR compliance requirements.
Experience with online learning platforms and monitoring training completion and compliance.
Experience working with individuals with developmental and physical disabilities.

Responsibilities

Coordinate training calendars, schedules, registrations, facilities, attendance, and instructor rosters.
Process training invoices, stipends, expenses, supply purchases, no-show fees, and reimbursement costs.
Enroll staff in online training and monitor registration, completion, and seat availability.
Maintain training records, timesheets, certifications, and accurate data across management systems.
Coordinate Certified Medication Technician renewals with Nursing and the Maryland Board of Nursing.
Monitor staff training compliance with agency, DDA, and COMAR requirements.
Prepare and distribute compliance reports to supervisors and leadership.
Manage expired training, extensions, corrective actions, and required documentation.
Troubleshoot training system issues and assist staff with registration, access, and completion.
Maintain training calendars, databases, and accurate compliance records.
Provide supervisors with guidance and tools to monitor staff training requirements.
Develop and deliver agency training and professional development programs.
Facilitate interactive training and provide instructional support to agency instructors.
Maintain required instructor certifications, including Mandt, CPR, and First Aid.
Collaborate with Nursing and Quality Assurance to maintain Certified Medication Technician training standards.
Ensure training content meets agency, state, and staff development requirements.
Maintain training technology and coordinate equipment or technical support as needed.
Support and supervise the Staff Development Specialist and the new-hire orientation process.
Ensure training materials and content meet agency and employee needs.
Update training policies and agreements with leadership approval.
Maintain positive working relationships and open communication with instructors, supervisors, and staff.
Attend workshops and training opportunities to stay current with requirements and best practices.
Support special training projects and perform other related duties as assigned.