Training & Development Manager

Centinel Spine, LLC•West Chester, PA

1d•Onsite

About The Position

Centinel Spine, LLC is a global medical device company focused on cervical and lumbar spinal disease and prodisc total disc replacement technology. The Training & Development Manager develops and delivers training programs for new employees, existing field personnel, and distributor partners. Training covers the company’s product portfolio, clinical applications, job-specific responsibilities, sales strategies where applicable, and compliance requirements. The role is based on-site in West Chester, Pennsylvania, three to four days per week, and reports to the Senior Director, Business & Market Development. The position requires domestic travel of approximately 30–40%.

Requirements

2–3 years of experience in training, sales training, or commercial education within the medical device, medical equipment, or pharmaceutical industry.
Prior field sales or sales management experience, with an understanding of commercial strategies, customer engagement, and healthcare professionals’ needs.
Strong presentation and communication skills, including the ability to translate complex product and clinical information into practical training for employees, field sales teams, and distributor partners using in-person and virtual training technologies.
Experience developing training programs, certification pathways, and competency assessments, including training materials, effectiveness tracking, and compliance documentation.
Strong organizational and project management skills.
Proficiency in Microsoft Office, virtual training platforms, and learning management systems (LMS).
Ability to travel domestically approximately 30–40% to support field training, distributor education, product launches, training classes, regional meetings, labs, and national sales meetings.

Nice To Haves

Experience in spine, orthopedic, neurosurgical, or other surgical device markets.

Responsibilities

Ensure training programs and materials comply with applicable medical device regulations, industry standards, and Centinel Spine’s Quality Management System.
Plan and deliver onboarding and ongoing training for employees, field sales teams, and clinical personnel, covering product knowledge, clinical applications, competitive positioning, and selling skills.
Develop and deliver training for independent distributors and external partners, including product education, procedures, sales skills, and competency assessments.
Collaborate with Marketing, Clinical, and Business Development to create and maintain training materials for in-person, virtual, e-learning, and hands-on lab formats.
Establish training metrics, evaluate effectiveness, gather feedback, and implement improvements to strengthen field performance and knowledge retention.
Incorporate evolving clinical practices, spine surgery advancements, product updates, and medical sales training best practices into educational programs.