Staff Assistant, Assessor - Emergency Appointment

County of Los Angeles•Los Angeles, CA

About The Position

The Office of the Assessor is recruiting Staff Assistants to support the County’s response to the windstorms and wildfires, including the Palisades and Eaton Fires. Under the emergency order, qualified applicants may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. During the initial work period, performance will be assessed; applicants who pass will be considered for permanent appointment to Staff Assistant, Assessor. The position works in the Executive Office of the Assessor and assists with routine assessment complaints and inquiries, property-tax assessment and valuation matters, coordination with other County departments, records management, and press releases. Applicants must meet one of the stated experience options and hold a valid California Class C Driver License or be able to use an alternative method of transportation when needed to perform essential job functions.

Requirements

  • Meet either Option I or Option II: Option I requires two years of highly specialized clerical experience involving public contact regarding property tax assessment practices and procedures; Option II requires one year of experience working for an elected official as a field representative responding to a variety of customer, constituent, or taxpayer inquiries and problems.
  • Hold a valid California Class C Driver License or have the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
  • Successfully pass the initial-work-period performance assessment to be considered for permanent appointment.

Responsibilities

  • Assist in investigating routine complaints about assessment problems and related matters, and recommend appropriate action.
  • Answer inquiries from customers, constituents, taxpayers, and representatives of other public agencies.
  • Prepare correspondence about property tax assessment problems, property valuation, and other routine matters.
  • Work with other County departments, including the Auditor-Controller, the Board of Supervisors, and the Treasurer and Tax Collector, to expedite resolution of problems.
  • Maintain records and controls to help ensure complaints and inquiries are addressed in a timely manner.
  • Assist in providing press releases from the Executive Office of the Assessor’s Department.
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