SSI Program Representative (Program Analyst 2)

State of Oregon•Salem, OR

7d•$5,458 - $8,352•Hybrid

About The Position

The Oregon Department of Human Services is seeking a Program Analyst 2 to join the Office of Developmental Disabilities Services (ODDS) Operations Administrative Unit (OAU) team. This role focuses on ensuring individuals with intellectual and developmental disabilities are well served. The ODDS OAU administers state and federally funded programs for persons with intellectual and/or other developmental disabilities (I/DD), including residential services, employment services, family support, case management, and crisis services. Activities include program planning, resource development, standard setting, rate setting, budget development, contract administration, consultation, technical assistance, and program/contract monitoring/evaluation. As a Program Analyst 2, you will work independently and with a small team in a fast-paced environment, directing and coordinating issues related to federal resources such as Title XIX (Medicaid), Title XVII (Medicare), Title XXI (CHIP), and Social Security programs like SSI. This position provides policy interpretation to ODDS staff, program managers, case managers, and service providers, and acts as a liaison with other divisions of ODHS and other agencies.

Requirements

Five years of experience coordinating or administering a program.
Experience interpreting and applying federal and state laws, regulations, policies, and procedures related to public assistance, Social Security, or human services programs.
Experience conducting reviews of Social Security expenses to ensure they meet Social Security guidelines.
Experience analyzing and resolving complex cases, program issues, or inquiries by researching information, evaluating facts, and making sound recommendations or decisions.
Experience communicating effectively, both verbally and in writing, with diverse audiences, including explaining complex policies and procedures in a clear, professional, and customer-focused manner.
Experience building collaborative relationships with internal and external partners while providing exceptional customer service and maintaining confidentiality when handling sensitive information.
Experience organizing and prioritizing multiple assignments, maintaining accurate records, using computer systems and Microsoft Office applications, and consistently meeting deadlines in a fast-paced environment.
Experience identifying opportunities for process improvement by reviewing data, ensuring compliance with program requirements, exercising sound judgment, and contributing effectively as both an independent worker and a collaborative team member.
A cover letter is required, limited to two pages, clearly describing how you meet the minimum qualifications and essential attributes.

Nice To Haves

Experience working in developmental disability services including adult/child foster homes.
Experience developing curriculum.
Experience conducting quality improvement activities.

Responsibilities

Managing and coordinating the Title II (SSDI) and Title XVI (SSI) programs of the Social Security Act for ODHS, ODDS for children with I/DD residing in 24-hour residential, foster homes or host homes and Oregonians residing in the Stabilization and Crisis Unit (SACU).
Providing policy direction with the quality and quantity of Social Security benefits and services the agency receives and provides for SSDI/SSI eligible children and SACU adults in the care of ODDS.
Giving consultative advice on the administration and policy of SSDI and SSI entitlement programs.
Making decisions affecting the use of these funds.
Auditing the financial reporting for SSDI/SSI to ensure accurate spending/tracking.
Providing training and technical assistance to service providers and case managers regarding SSDI/SSI payments and tracking.