SSB Student Assistant

University of Texas at Austin

1d•Onsite

About The Position

The SSB Information Desk Student Assistant serves as a primary point of contact for visitors to the Student Services Building (SSB), providing welcoming and professional customer service. This position supports daily information desk operations, assists with general building inquiries, and provides administrative and operational support to the SSB Building Management team. This position is open to Work Study and Non-Work Study.

Requirements

Must be a current student at The University of Texas at Austin and meet the University's student employment eligibility requirements, including enrollment in at least six (6) semester credit hours, unless otherwise eligible under University policy.
Required availability 8am-10am at least three days per week and/or 6pm-8pm at least 3 days pers week.
Flexibility in scheduling is required, as coverage may occasionally be needed for early, late, or weekend shifts.

Nice To Haves

Excellent verbal and written communication skills
Strong organization skills, attention to detail and accuracy in a work environment
Experience working both as a collaborative team member and independently.
Ability to follow instructions and execute tasks
Professionalism and ability to communicate with sensitivity and discretion.

Responsibilities

Be familiar with responsibilities of both the SSB Information Desk and SSB Building Management Office
Greet patients and visitors in a courteous and helpful manner
Direct patients and visitors to certain offices, departments, or events inside SSB
Be familiar with the building’s hours and department locations (including UA9 building next door)
Be familiar with daily building event calendar in order to direct people to meeting rooms
Direct visitors to UA9 Building (next door)
Assist with managing SSB’s Lost and Found
Maintain inventory of desk supplies
Answer incoming telephone lines and direct calls to the appropriate party
Work on special projects such as building events, building remodeling, arranging group meetings, etc.
Other duties as assigned by the Building Manager or Building Attendant