Sr. Warehouse Supervisor

CTDI Careers•Justin, TX

20d

About The Position

The Sr. Warehouse Supervisor is responsible for daily warehouse operations, ensuring safe, accurate, and efficient handling of inbound and outbound shipments. The role drives productivity, manages costs, supports continuous improvement, and provides leadership to supervisory and frontline teams. Working with cross-functional partners, the supervisor helps ensure timely delivery, high service levels, and customer satisfaction. This is a first-shift position, Monday through Friday, from 6:30 a.m. to 4:00 p.m. The work takes place in a warehouse environment.

Requirements

4–5+ years of warehousing or distribution management experience, preferably in pick, pack, and ship operations at a larger warehouse or distribution facility.
At least 2 years of supervisory experience.
Broad understanding of business operations and strategies, with the ability to align team performance with organizational goals.
Strong knowledge of warehouse management systems (WMS) and inventory control.
Ability to maintain accurate, organized records and ensure compliance with company standards.
Strategic planning and analytical thinking skills, including the ability to identify trends, patterns, and process-improvement opportunities.
Strong problem-solving and decision-making skills, sound judgment, and a results-focused continuous-improvement mindset.
Leadership and interpersonal skills, including clear communication, team motivation, cross-functional influence, and professional customer engagement.
Ability to thrive in a fast-paced environment, prioritize tasks, manage multiple projects, and meet deadlines.
Strong computer skills, including Microsoft Excel proficiency for reporting, analysis, and data-driven decision-making.
General knowledge of OSHA standards and workplace safety practices.
Must be at least 18 years of age.
United States work authorization is required.
This position does not qualify for visa sponsorship.

Nice To Haves

Previous experience in high-volume distribution, manufacturing, technical service (such as testing and repair), or forward/reverse logistics operations.
Experience supervising temporary staff.
Experience working with UKG.
Associate degree preferred, or equivalent work experience.

Responsibilities

Supervise and coordinate receiving, storage, order fulfillment, and shipping activities to ensure efficiency and accuracy.
Monitor operational performance, meet or exceed daily KPIs, and implement improvements to productivity and quality.
Maintain customer compliance requirements, processing times, and accuracy standards.
Communicate with management and customers to meet SLAs and resolve issues promptly.
Manage inventory accuracy through cycle counts and other control measures.
Lead and engage warehouse staff, address employee concerns, and foster a positive work environment.
Assist with labor planning, scheduling, and P&L forecasting and analysis.
Prepare, maintain, and analyze operational, customer, and internal reports, identifying trends and actionable items.
Develop and implement action plans for new or improved processes that maximize efficiency while maintaining quality.
Support escalated shift issues and ensure compliance with health, safety, and company policies.
Collaborate with logistics, transportation, and customer service teams to support timely deliveries.
Participate in special projects, seasonal planning, and process changes as needed.
Perform other duties as assigned based on business needs.