Sr. Trust Administrator

TIAA•Newark, DE

7d•$81,400 - $118,000•Onsite

About The Position

The Sr. Trust Administrator serves as subject matter expert on fiduciary matters and high net-worth client specific issues focused on growth, retention and client satisfaction communicating with clients, agencies, advisors, and other partners on the laws and options concerning trusts and estate matters.

Requirements

5+ years of financial services experience
Client Relationship Management
Commercial Mindset
Consultative Communication
Ethical Conduct
Executive Presence
Investment Strategy Acumen
Legal Acumen
Portfolio Management
Tax
Technical Writing
Trusts

Nice To Haves

University (Degree) Preferred
7+ Years Preferred
7+ years of financial services experience
Familiar with Delaware trusts
JD or CTFA preferred

Responsibilities

Focuses on administering and growing Trust, Investment Agency and Custody accounts for our high net-worth clients and serves as an SME.
Participates in management level committees.
Deepens and grows client relationships and increase product exposure.
Analyzes, interprets and executes Trust accounts as directed by the legal instrument with a laser focus on our duties and responsibilities as a Trustee.
Proactively communicates with client and third -party service providers to ensure a high level of client satisfaction; prepare and presents financial reports to clients providing updates on the status of their trusts.
Ensures account complies with all legal, regulatory, and internal procedures regarding Fiduciary Administration.
Conducts regular reviews of Trust, Investment Agency, and Custody accounts to ensure proper administration and adherence to fiduciary responsibilities; monitors, identifies and resolves issues.
Develops partnership and collaboration with internal business partners, including Portfolio Managers and Wealth Management Advisors.
Communicates advice to clients; understands the nuances of managing relationships based on complexity, distance and accessibility.
Assists with the development and implementation of new processes and procedures to improve the efficiency and effectiveness of fiduciary administration.