Sr. Training Specialist – Operations

Saputo • Milwaukee, WI

1d • Hybrid

About The Position

The Sr. Training Specialist – Operations supports the design, development, delivery, administration, and continuous improvement of learning and workforce development programs for U.S. divisional production and warehouse operations. Working with subject matter experts, site leadership, external suppliers, and other stakeholders, the role develops training content, facilitates learning programs, manages training activities, administers training systems, and tracks program effectiveness. Learning solutions support three tiers: Workforce Readiness and Compliance, Operational Capability Development, and Leadership and Workforce Development.

The role designs blended learning materials using adult-learning principles and established standards, applies instructional design methods including ADDIE and 70-20-10, creates long-term curricula across competencies and locations, and develops classroom and online learning content. It also establishes learner-performance criteria, develops assessments, maintains curricula and documentation, oversees program implementation, and manages new content and records in the divisional LMS. The role may present curricula to stakeholders and provide LMS administration and technical and system training support.

This is a hybrid office role in Milwaukee, with four days in the office and one day remote. Occasional travel up to 25% is required. The position involves working in manufacturing environments, including exposure to noise and changing temperatures, and requires use of specified personal protective equipment.

Requirements

• Bachelor’s degree in instructional design, education, business administration, or human resources.
• Three years of relevant experience working in education, training, or adult learning.
• Experience with Microsoft Office (PowerPoint, Word, and Excel) and Articulate 360 Suite (Storyline, Rise, etc.), Adobe Photoshop and Illustrator, Canva, Adobe Suite, or similar systems.
• Demonstrated knowledge of or experience with learning theories and instructional design models.
• Ability to write effective communications, instructional text, and audio or video scripts for different delivery modalities.
• Ability to deliver results while managing multiple projects and balancing resources, timing, and the quality of learning outcomes.
• Ability to work in a manufacturing environment that may include noise, changing temperatures, and standing, walking, bending, stooping, climbing stairs, and maneuvering around manufacturing equipment.
• Ability to lift up to 25 pounds unassisted.
• Ability to wear required personal protective equipment, including a bump cap, hearing protection, and eye protection, as well as additional PPE required for position activities.

Responsibilities

• Work with subject matter experts and external suppliers to design learning solutions, objectives, and content.
• Design and develop training materials using blended learning, adult-learning principles, team standards, and best practices.
• Facilitate training content for workshops, programs, and events.
• Apply instructional design theories, practices, and methods, including ADDIE and 70-20-10 models.
• Create long-term curricula across different competencies and locations.
• Develop online curriculum content, including preparing material for audio recording and editing, creating visual elements, and supporting development using authoring software such as Articulate 360 Suite.
• Determine criteria for evaluating learner performance and recommend or develop assessment surveys.
• Develop classroom curriculum materials, including illustrated presentations, learner guides, job aids, role-play exercises, and handouts.
• Manage and maintain curriculum, training materials, and process documentation.
• Oversee training program implementation and execution.
• Present curricula to stakeholders as needed.
• Manage new content in the LMS across locations and ensure accurate, up-to-date records.
• Assist with divisional LMS administration and provide technical and system training support.
• Use technological applications to translate and transcribe learning content, materials, and documentation.

Benefits

• Development opportunities that enhance career fulfillment.
• Meaningful compensation and benefits to help care for employees’ families.
• Opportunities to contribute to the community and enhance the lives of others through Saputo products.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior