Sr. Trainer

First American•Usa, FL

About The Position

The Sr. Trainer oversees, develops, and delivers training programs for First American employees and/or external customers to meet organizational and learner needs. The role partners with business leaders to identify training needs, standardizes training initiatives, tracks and reports training outcomes, and delivers training individually or in groups through multiple methods. The position promotes efficiency and competitive advantage by developing the skills of staff and end users, and may include technical training. This is a seasoned professional role requiring broad experience and expertise in more than one area. The Sr. Trainer manages a diverse range of training projects and initiatives, develops creative solutions, and drives change. The role involves training delivery and development, data analysis, influencing outcomes, and negotiating for resources.

Requirements

Experience with instructional design theory and/or learning principles.
Strong understanding of effective teaching methodologies and tools.
Experience with traditional and modern training methods, tools, and techniques.
Ability to present complex information to a variety of audiences.
Data gathering and analysis skills.
Critical thinking to develop or assess training materials.
Project management skills.
Clear understanding of assigned groups’ business practices.
Strong organizational and analytical skills.
Critical-thinking and decision-making skills.
Excellent written and verbal communication skills.
Excellent interpersonal, relationship-building, and teamwork skills.
Self-motivated and able to work as a self-starter.
Experience managing projects, balancing long-range projects with immediate tasks.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Bachelor’s degree or equivalent combination of education and experience.
Typically 5–8 years of directly related experience.

Responsibilities

Partner with management to identify business issues and develop training solutions.
Gather information about business objectives, determine training needs, and recommend solutions.
Participate in developing and evaluating training metrics and measurement components.
Track and analyze training programs by examining participants’ job performance.
Conduct and analyze evaluations to assess the effectiveness of training sessions and implement improvements.
Collect information on employee performance and feedback.
Support and mentor new team members.
Travel to remote locations to deliver training, as needed.