Sr Time & Attendance System Administrator

Worldwide Flight Services, Inc.•Dallas, TX

About The Position

The Sr Time and Attendance System Administrator maintains the timekeeping system, including pay rules, accrual policies, scheduling support, and support for integrations with payroll, HRIS, time-clock hardware, and user security. The administrator works closely with HR, Payroll, IT, and operational managers to ensure the system accurately reflects company policy, labor law, and union agreements, and provides reliable, user-friendly tools. The role supports the integrity and accuracy of employee timekeeping records, operational efficiency, and payroll accuracy, serving as both a technical resource and an operational partner in workforce management processes.

Requirements

At least 5 years of experience administering an enterprise time and attendance or workforce management system.
Hands-on experience configuring pay rules, accruals, schedules, and security profiles.
Understanding of payroll processes and how time data flows into payroll.
Working knowledge of federal, state, and local labor laws related to timekeeping and attendance, including FLSA, state overtime, and break rules.
Strong written and verbal communication skills, with the ability to interact effectively across all organizational levels.
Demonstrated ability to manage and lead projects, including prioritizing and executing multiple initiatives.
Strong organizational skills and attention to detail and accuracy.
Sound judgment and problem-solving skills, including the ability to make informed decisions in a fast-paced environment.
Proficiency in Microsoft Office Suite, including advanced Excel skills such as pivot tables and VLOOKUPs, and experience working with large data sets.
Experience with SQL, report writers, or reporting tools such as Crystal Reports or Power BI.
Experience with timekeeping systems, payroll platforms, and HRIS applications such as UKG, Kronos, Ultimate, ADP, or SAP SuccessFactors.
High school diploma.

Nice To Haves

Bachelor’s degree in human resources, business administration, or a related field; a combination of education and relevant work experience may be considered in lieu of a degree.
Vendor certification.
FPC or CPP certification.

Responsibilities

Configure and maintain the time and attendance system, including pay rules, work rules, overtime and premium rules, accrual profiles, holidays, schedules, and shift patterns.
Ensure system functionality, troubleshoot issues, identify enhancement opportunities, and train employees and stakeholders in effective system use.
Ensure compliance with federal, state, and local labor laws related to timekeeping and attendance; translate company policies and collective bargaining agreements into system rules.
Review practices and policies for regulatory alignment, address discrepancies or violations, and test rules and calculations for accuracy.
Manage user accounts, role-based security, access profiles, and approval workflows; conduct periodic access reviews.
Support planning, testing, and implementation of system upgrades, patches, new modules, and vendor releases, including regression testing and change documentation.
Provide second-level support for escalated timekeeping issues and manage vendor support tickets as needed.
Monitor system performance and data integrity; run audits to identify configuration errors, calculation discrepancies, and process gaps, and work with IT to resolve them.
Maintain system documentation, including configuration records, process maps, standard operating procedures, and user guides.
Lead or support projects such as new site rollouts, acquisitions, policy changes, and system implementations or migrations.
Support compliance with wage-and-hour laws and internal controls, and assist with internal and external audits.