System Administrator Sr.

Wings Credit Union•Colorado Springs, CO

4h•$93,500 - $109,000•Onsite

About The Position

As the System Admin - Sr on the infrastructure support team, you are to ensure the Resiliency, Performance, and System Security of the infrastructure. This includes monitoring the environment, resolution of incidents, upholding security, testing business continuity, creating scripted automations, developing processes, and innovating with technologies. This position will also act as an IT infrastructure Subject Matter Expert for maintaining portions of the infrastructure. This position oversees the company's computer systems, including the operating system, servers and application software used, installs, configures, upgrades, and repairs operating systems and software. You will configure user groups and security measures in Active Directory, configure company messaging services, maintain email services, ensure network connectivity and implement security policies. Jobs in this family perform proactive and preventative tasks. Such as, but not limited to, analytics monitoring, capacity management, patching systems, and replacement end of life equipment.

Requirements

3+ years' combined experience related to systems administration, required
Strong communication skills (written, verbal, and listening) with specific ability to translate detailed technical details to a non-technical audience.
Demonstrated knowledge and experience in regulations and best practices for technical deployments in a financial industry.
Excellent analytical skills.
Demonstrated experience and knowledge in systems, security, systems administration, Disaster Recovery, and/or server management.
Demonstrated experience and knowledge of IT systems/data security as it relates to financial institutions or other industries that must comply with federal regulations.
Demonstrated excellence in providing superb customer service.

Nice To Haves

Bachelor's Degree in Computer Science, Business Information Systems, or related technical field of study, preferred
MCSE, MCSA, VMware VCP, or certifications awarded on installed application, preferred

Responsibilities

Provides technical leadership and guidance to more junior team members.
Performs troubleshooting and resolution on systems.
May assist management in coordinating activities of the team, i. e. , scheduling, shift management and other administrative duties.
Provide input to manager on staff performance relating to technology but does not prepare or deliver reviews.
Supports the incident management processes.
Able to monitor ticket queues and resolve production performance, server, and application related issues to ensure the restoration of the environment.
Repairs, upgrades, and provides preventative maintenance on nearly all technologies in the production environment.
Proactively monitors all platforms, ensuring uptime, performance, and service levels are always maintained for all production systems.
Creates new processes for better support and training.
Creating new automation to reduce human error.
Innovate on technology.
Provides 7 x 24 IT infrastructure support as part of the regular on-call rotation.
Participates in Business continuity testing and execution.
Install, troubleshoot, support and application installs / troubleshooting for Microsoft Server Operating System 2019 and newer.
Configure user groups and security measures in Microsoft Active Directory.
Manage, monitor and maintain Microsoft Office365.
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.