Sr. Technical Support Engineer

Advanced Micro Devices, Inc • Austin, TX

21h

About The Position

The Sr. Technical Support Engineer provides engineering expertise to technical teams across multiple disciplines and geographies. The role engages with internal stakeholders in product planning, development, and validation; deploys and maintains NPI server products; oversees the efforts of other engineers and contractors; and tracks and reports program status against objectives throughout the program lifecycle. The position requires the ability to lift 50 pounds and flexibility to access the area beneath a raised floor as needed. A relevant bachelor’s degree or equivalent experience is required. This role is not eligible for visa sponsorship.

Requirements

• Relevant bachelor’s degree or equivalent experience.
• Excellent written and oral communication and leadership skills.
• High attention to detail and good follow-through in a fast-paced environment.
• Ability to function independently with little direct supervision.
• Ability to lift 50 pounds and access beneath a raised floor as needed.

Nice To Haves

• Experience in data center system deployment, software development, and validation.
• Familiarity with testing tools, methodologies, and defect tracking.
• Skilled in MS Office tool suites, Confluence, and MS SharePoint.
• Strong experience in the high-tech industry.

Responsibilities

• Provide engineering expertise to technical teams spanning multiple disciplines and geographies.
• Engage with internal stakeholders in product planning, development, and validation activities.
• Deploy and maintain NPI server products.
• Oversee the efforts of other engineers and contractors.
• Track and report status against objectives throughout the program lifecycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior