Sr Technical Program Manager, Marketing Programs

LendingClub • San Francisco, CA

1d • Hybrid

About The Position

Happen Bank is seeking a Sr Technical Program Manager to lead planning and execution of complex, cross-functional Marketing and Technology initiatives. The role manages a portfolio of strategic programs, aligns stakeholders on priorities and dependencies, and ensures initiatives deliver measurable business outcomes. The program manager partners with Marketing, Product, Technology, Risk, and external vendors to translate business objectives into actionable plans and guide delivery from strategy through launch.

The position is based in San Francisco and follows a hybrid work model, with in-office attendance on Tuesdays, Wednesdays, and Thursdays. Remote placement will not be considered. The role primarily works local Pacific Time hours, with flexibility across time zones when needed, and requires travel to Happen Bank offices or other locations as needed. Relocation may be offered based on job level.

The target base salary range is $156,000–$183,000. The role may also be eligible for long-term equity awards and an annual bonus. Benefits include medical, dental, and vision plans for employees and their families, a 401(k) match, health and wellness programs, flexible time-off policies for salaried employees, and up to 16 weeks of paid parental leave.

Requirements

• At least 6 years of technical program management experience within a technology organization, including leading complex, cross-functional initiatives.
• Bachelor's degree or higher, or an equivalent combination of education and experience.
• Demonstrated experience managing large-scale technical programs and projects from planning through implementation, including dependencies, risks, resources, and delivery milestones.
• Strong understanding of project and program management methodologies, including process improvement and change management.
• Excellent organizational, prioritization, and problem-solving skills, with the ability to manage multiple initiatives in a fast-paced, evolving environment.
• Strong communication, relationship-building, and stakeholder management skills, including the ability to influence and align partners across Technology, Product, Marketing, Business, and Risk.
• Ability to independently drive execution, anticipate challenges, resolve complex issues, and deliver measurable business outcomes.
• Strong analytical judgment and ability to evaluate tradeoffs, communicate risks, and provide clear recommendations to senior and executive stakeholders.
• Hands-on experience using AI tools to accelerate program planning, risk identification, reporting, and problem-solving, with sound judgment regarding accuracy, data sensitivity, and the need for human oversight.
• Ability to work primarily local Pacific Time hours and flex across time zones when necessary.
• Ability to attend the San Francisco office in person on Tuesdays, Wednesdays, and Thursdays; remote placement is not considered.
• Ability to travel to Happen Bank offices or other locations as needed.

Nice To Haves

• Experience with Agile and Scaled Agile delivery methodologies.
• Educational or professional background in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or a related technical discipline.

Responsibilities

• Manage a portfolio of strategic Marketing and Technology initiatives, supporting planning and prioritization in alignment with Happen Bank's Product Development Life Cycle.
• Lead complex, cross-functional programs from ideation and strategy through planning, execution, and launch, ensuring delivery aligns with business objectives, timelines, and budgets.
• Partner with stakeholders across Technology, Product, Marketing, Business, and Risk to define requirements, establish priorities, and align teams around program goals and expected outcomes.
• Develop and maintain project plans covering milestones, resources, dependencies, critical paths, and delivery timelines; proactively identify risks and resolve obstacles.
• Establish program dashboards, reporting, and performance metrics to provide visibility into progress, risks, dependencies, and delivery outcomes.
• Drive cross-functional coordination and decision-making by facilitating working sessions, resolving issues, and maintaining clear communication and accountability.
• Prepare and present program updates, risks, tradeoffs, and recommendations to executive leadership, escalating critical issues and decisions as appropriate.
• Provide technical program leadership and guidance to project teams and stakeholders.
• Partner with platform vendors and cross-functional leaders to manage change, strengthen delivery practices, and ensure program commitments are met.

Benefits

• Medical, dental, and vision plans for employees and their families.
• 401(k) match.
• Health and wellness programs.
• Flexible time-off policies for salaried employees.
• Up to 16 weeks of paid parental leave.
• Potential eligibility for long-term awards (equity).
• Potential eligibility for an annual bonus based on company performance, employee performance, and eligible earnings.
• Relocation, based on actual job level.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior