Sr Technical Program Manager, Marketing Programs

LendingClub•San Francisco, CA

1d•$156,000 - $183,000•Hybrid

About The Position

Happen Bank is seeking a Senior Technical Program Manager to lead the planning and execution of complex, cross-functional Marketing and Technology initiatives. The role manages a portfolio of strategic programs, aligns stakeholders on priorities and dependencies, and ensures initiatives deliver measurable business outcomes. The manager partners with Marketing, Product, Technology, Risk, and external vendors to translate business objectives into actionable plans and guide delivery from strategy through launch. The role is based in San Francisco and uses a hybrid work model, with in-office attendance Tuesdays, Wednesdays, and Thursdays. Remote placement will not be considered. The position primarily follows local Pacific Time hours, with flexibility to work across time zones when needed, and requires travel to Happen Bank offices or other locations as needed.

Requirements

At least 6 years of technical program management experience within a technology organization, including leadership of complex, cross-functional initiatives.
Bachelor's degree or higher, or an equivalent combination of education and experience.
Demonstrated experience managing large-scale technical programs and projects from planning through implementation, including dependencies, risks, resources, and delivery milestones.
Strong understanding of project and program management methodologies, including process improvement and change management.
Excellent organizational, prioritization, and problem-solving skills, with the ability to manage multiple initiatives in a fast-paced, evolving environment.
Strong communication, relationship-building, and stakeholder management skills, with the ability to influence and align partners across Technology, Product, Marketing, Business, and Risk.
Ability to independently drive execution, anticipate challenges, resolve complex issues, and deliver measurable business outcomes.
Strong analytical judgment and ability to evaluate tradeoffs, communicate risks, and provide clear recommendations to senior and executive stakeholders.
Hands-on experience using AI tools to accelerate program planning, risk identification, reporting, and problem-solving, and comfort sharing effective approaches with colleagues while using sound judgment about accuracy, data sensitivity, and human oversight.

Nice To Haves

Experience with Agile and Scaled Agile delivery methodologies.
Educational or professional background in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or a related technical discipline.

Responsibilities

Manage a portfolio of strategic Marketing and Technology initiatives, supporting planning and prioritization in alignment with Happen Bank's Product Development Life Cycle.
Lead complex, cross-functional programs from ideation and strategy through planning, execution, and launch, ensuring delivery aligns with business objectives, timelines, and budgets.
Partner with Technology, Product, Marketing, Business, and Risk stakeholders to define requirements, establish priorities, and align teams around program goals and expected outcomes.
Develop and maintain comprehensive project plans covering milestones, resources, dependencies, critical paths, and delivery timelines; identify risks and resolve obstacles proactively.
Establish program dashboards, reporting, and performance metrics that provide visibility into progress, risks, dependencies, and delivery outcomes.
Drive cross-functional coordination and decision-making by facilitating working sessions, resolving issues, and maintaining clear communication and accountability.
Prepare and present program updates, risks, tradeoffs, and recommendations to executive leadership, escalating critical issues and decisions as appropriate.
Provide technical program leadership and guidance to project teams and stakeholders; partner with platform vendors and cross-functional leaders to manage change, strengthen delivery practices, and meet program commitments.