Sr Technical Program Manager, Consolidation Program
About The Position
Cengage is seeking an accomplished and dedicated Sr. Technology Program Manager to lead its organization-wide Consolidations program. The role spans the full initiative lifecycle, from business case development through customer migration, and requires keeping teams aligned, managing dependencies, and coordinating across functions. The position is high-visibility and involves problem-solving, collaboration, communication, cross-team orchestration, and day-to-day program leadership. The program manager will ensure initiatives are organized, objectives and key results are clear and tracked, dependencies are managed, and partners have a consistent understanding of progress. The role also guides investment planning and supports release readiness, go-to-market activities, launch, post-launch support, and adoption of technology solutions.
Requirements
- Experience in technical project or program management, technology delivery, technology operations, or a related field.
- Experience coordinating multifunctional technology initiatives from planning through launch, including go-to-market, go-live, and post-launch support.
- Ability to manage end-to-end delivery across enterprise, technology, and business teams, ensuring alignment beyond the technical release.
- Strong relationship-building and stakeholder management skills, with the ability to collaborate effectively across technical and business organizations.
- Experience communicating program status, risks, and recommendations to team members and senior leadership.
- Strong facilitation, problem-solving, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Curiosity to understand business objectives and desired outcomes, ensuring execution focuses on delivering value rather than merely completing tasks.
- Experience with Agile, Scrum, Kanban, or SAFe delivery frameworks.
- Proficiency with Jira, Confluence, or similar delivery tools.
Nice To Haves
- PMP, PgMP, Scrum Master, SAFe, or similar certification.
- Experience managing vendors and third-party partners.
Responsibilities
- Coordinate multifunctional programs from planning through delivery, including launch, release, hypercare, and transition to ongoing support.
- Partner with Product, Engineering, Content, Go-to-Market, Architecture, Security, Infrastructure, and business teams to deliver technology solutions and business capabilities.
- Build and continuously improve approaches for planning, tracking, and managing capability rollouts to increase consistency and visibility across initiatives.
- Develop and maintain program plans, timelines, dependencies, risks, and action items across multiple workstreams.
- Monitor program progress, communicate status, and raise risks or issues to help keep initiatives on track.
- Help ensure work is prioritized, well-defined, and aligned with project and business goals.
- Guide and contribute to program investment planning, including defining rationale, expected value and outcomes, developing financial assumptions, tracking budgets against actuals, and evaluating results.
- Support planning, release readiness, and go-to-market activities to move initiatives from ideas through launch.
- Facilitate communication and collaboration across teams to remove blockers and drive execution.
- Coordinate with internal teams, vendors, and external partners to support successful delivery and adoption of technology solutions.
Benefits
- Eligible to participate in the company’s discretionary incentive bonus program, with a 20% annual individual target; the bonus is not guaranteed and depends on individual performance and overall company results, among other factors.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
