Sr. Team Lead

TRIGO Global Quality Solutions•Findlay, OH

About The Position

TRIGO Global Quality Solutions is hiring a Sr. Team Lead in Findlay, Ohio. The role supports customer satisfaction by providing quality services and support, training and developing team members, providing leadership to site personnel, fostering a positive and productive site atmosphere, and ensuring company and customer guidelines are followed. The Sr. Team Lead maintains customer and site relationships, communicates with stakeholders, supports site leaders, trains inspectors, monitors adherence to processes, and helps resolve operational issues. The position may require working as an inspector, handling material movements, maintaining reports and documentation, and supporting a 5S/6S work environment. The role also requires compliance with applicable health and safety requirements and TRIGO and customer policies. TRIGO Global Quality Solutions provides operational quality management services to the manufacturing sector, particularly automotive and aerospace, and also serves medical, chemical, and food industries. The company states its commitment to equal employment opportunity and fair treatment without discrimination or harassment.

Requirements

High School Diploma or equivalent.
Proficiency in English.
Excellent written and verbal communication skills.
Basic computer skills, including Microsoft Office, Microsoft Excel, and Outlook.
Proficiency in using various gauges and measuring devices.
Demonstrated flexibility in a fast-paced, challenging environment.
Ability to take initiative and handle highly sensitive and confidential material.
Demonstrated leadership ability.
Ability to walk and/or stand for long periods.
Ability to lift or move 50 pounds.
Ability to work in a repetitive environment that may involve lifting, twisting, grasping, gripping, reaching, pulling, pushing, bending, squatting, or kneeling.
Ability to work in conditions that may include extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes, and odors.
May require travel on a flexible schedule for variable lengths of time and distances.

Nice To Haves

One or more years of experience in a quality-related position is preferred.

Responsibilities

Establish and maintain relationships with customers and site personnel.
Communicate daily with various stakeholders at the site level.
Assist Site Leaders or Sr. Site Leaders as needed.
Train for the Site Leader position and provide coverage in that role as needed.
Train inspectors and validate their adherence to processes, including through audits.
Communicate project and work-instruction changes to inspectors.
Document and report non-conformances to the Site Leader or Supervisor.
Make independent judgments in subjective scenarios according to project needs.
Troubleshoot and problem-solve with the Site Lead or Supervisor on process flow, new criteria, and spikes or spills.
Manage material movements using inventory management tools, such as scanners, as needed.
Work as an inspector when required.
Comply with local and company health and safety legislation, laws, and policies.
Comply with TRIGO and site-specific customer policies.
Facilitate communication within and between workgroups.
Assist in maintaining a 5S/6S working environment.
Collect and maintain company reports and data.
Use company web portals to record required audits and documentation.
Perform other duties as assigned.