Sr. Systems Analyst, Infor
About The Position
Saddle Creek Logistics Services is seeking a Sr. Systems Analyst to oversee the implementation and analysis of complex systems within Infor WMS. The role supports associates in warehouses, start-up locations, campuses, or regions and serves as a guide to other systems analysts. Day-to-day work includes diagnosing program and user issues, planning development, testing, working with vendors and other Information Services teams, and reporting progress to the manager. The analyst reports to the Sr. Manager, Systems and works with corporate Information Services to complete or lead tactical and strategic initiatives. The role also supports application upgrades and business go-lives at the assigned location with assistance from subject-matter-expert teams. The position is based in Lakeland, Florida, and is hybrid. Business travel of up to 20% is required, along with participation in an on-call rotation.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 6 years of experience in Information Services or equivalent systems experience.
- At least 3 years of experience working with a top-tier warehouse management system, such as Infor, Softeon, Blue Yonder, Korber, or Manhattan Associates.
- Experience training end users on system functionality.
- Proficiency writing SQL queries to retrieve, update, and manage data.
- Willingness to travel for business up to 20% of the time.
- Ability to recognize problems and implement systems-based solutions.
- Strong critical-thinking, decision-making, and problem-solving skills.
- Ability to learn, understand, and apply new technologies and development processes.
- Ability to contribute effectively in a team-oriented environment and deliver quality results.
- Customer focus and a high degree of integrity and trustworthiness.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Excellent verbal and written communication skills.
Nice To Haves
- Advanced degree(s).
- Business experience in the supply chain industry and multiple industry verticals.
- Familiarity with web servers, including IIS and Apache.
- Experience coding in .NET languages, including C#, VB, and .NET.
- Understanding of APIs and Web Services.
- Software consulting experience.
Responsibilities
- Provide specialized Warehouse Management System support to users and customers.
- Use Infor WMS, Yardview, MicroStrategy, and Nice Label.
- Define application problems by conferring with the business and evaluating procedures and processes.
- Develop solutions by preparing documentation and evaluating alternatives to gain business approval.
- Test system functionality by writing and performing test scripts.
- Train and support the business to drive best practices.
- Complete related work that advances Information Systems and organizational goals.
- Interact with other enterprise systems to help design and develop system improvements.
- Communicate project status, anticipated obstacles, and constraints to team members and stakeholders.
- Participate in an on-call rotation.
- Support application upgrades and business go-lives at the assigned location.
- Complete or lead tactical and strategic initiatives with corporate Information Services.
Benefits
- Medical, dental, and vision benefits, plus HSA and medical reimbursement.
- Annual bonus eligibility.
- 401(k) match.
- Vacation and holiday pay.
- Employee assistance and identity theft protection.
- Career development and opportunities for internal promotions.
- Tuition reimbursement for further education.
- Company-paid life insurance and short-term disability.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
