Sr. Systems Analyst, Infor
About The Position
The Sr. Systems Analyst oversees the implementation and analysis of complex systems within Infor WMS for Saddle Creek associates at warehouses, start-up locations, campuses, or regions. The role guides other systems analysts and works with associates to diagnose program issues, resolve user issues, plan development, test systems, work with vendors, report progress to a manager, and coordinate with other Information Services teams. Reporting to the Sr. Manager, Systems, the analyst works with corporate Information Services to complete or lead tactical and strategic initiatives. The position also supports application upgrades and business go-lives with assistance from subject matter expert teams. The role includes an on-call rotation and may involve other duties that support career growth.
Requirements
- Bachelor's degree or equivalent experience.
- At least 6 years of experience in Information Services or equivalent systems experience.
- At least 3 years of experience with a top-tier warehouse management system, such as Infor, Softeon, Blue Yonder, Korber, or Manhattan Associates.
- Experience training end users on system functionality.
- Proficiency writing SQL queries to retrieve, update, and manage data.
- Willingness to travel for business up to 20% of the time.
- Ability to recognize problems and implement systems-based solutions.
- Strong critical-thinking, decision-making, and problem-solving skills.
- Ability to learn, understand, and apply new technologies and development processes.
- Ability to contribute effectively in a team-oriented environment and deliver quality results.
- Customer focus and a high degree of integrity and trust.
- Ability to prioritize and execute tasks effectively in a high-pressure environment.
- Excellent verbal and written communication skills.
Nice To Haves
- Advanced degree.
- Business experience in the supply chain industry and multiple industry verticals.
- Familiarity with web servers, including IIS and Apache.
- Coding experience with .NET languages, including C# and VB.NET.
- Understanding of APIs and web services.
- Software consulting experience.
Responsibilities
- Provide specialized Warehouse Management System support to users and customers.
- Use Infor WMS, Yardview, MicroStrategy, and Nice Label.
- Define application problems by consulting with business stakeholders and evaluating procedures and processes.
- Develop solutions by preparing documentation and evaluating alternatives to gain business approval.
- Test system functionality by writing and performing test scripts.
- Train and support the business to promote system best practices.
- Complete work that advances Information Systems and organizational objectives.
- Interact with other enterprise systems to help design and develop system improvements.
- Communicate project status, anticipated obstacles, and constraints to team members and stakeholders.
- Participate in an on-call rotation.
- Support application upgrades and business go-lives.
- Guide other systems analysts and report progress to the manager.
Benefits
- Medical, dental, and vision benefits.
- Health Savings Account (HSA) and medical reimbursement.
- Annual bonus eligibility.
- 401(k) match.
- Vacation and holiday pay.
- Employee assistance and identity theft protection.
- Career development and opportunities for internal promotion.
- Tuition reimbursement for further education.
- Company-paid life insurance and short-term disability.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
