Sr System Account Manager
About The Position
Waters is seeking an Account Manager to drive sales of its full range of products and services in the Southeast District, covering the state of Georgia. The portfolio includes Ultra Performance Liquid Chromatography Systems, mass spectrometers, software, consumables, and services. The Account Manager develops and implements a territorial business plan in collaboration with assigned specialists and marketing colleagues, building a strong call cycle and conducting business development activities. The role is grounded in understanding customer needs and designing solutions with lasting impact. The position involves meeting sales targets, maintaining customer satisfaction, developing new prospects and competitive accounts, and visiting customers to present Waters solutions and help address technical obstacles. The Account Manager builds technical credibility, stays informed about market dynamics and application trends, shares business-development information with marketing, uses sales contact management tools, submits monthly forecasts, and develops business through monthly action plans. Overnight travel is required, with international travel as needed.
Requirements
- Bachelor’s degree, master’s degree, or PhD in a scientific area such as chemistry, biology, or biochemistry.
- At least 3 years of chromatography experience.
- Strong technical background in analytical technologies, especially LC and MS.
- Action-oriented and eager to achieve results.
- Sound communication and presentation skills.
- Strong organization, preparation, and time-management skills.
- Strong interpersonal skills and ability to listen well.
- Mature disposition, positive attitude, and strong sense of commitment.
- Ability to adapt to a dynamic and changing environment.
- Overnight travel is required; international travel may be needed.
Nice To Haves
- Experience with UPLC, mass spectrometry, field sales, and/or marketing.
Responsibilities
- Meet or exceed sales targets.
- Maintain installed-base customer satisfaction.
- Develop new prospects and penetrate competitive accounts.
- Visit customers to highlight Waters solutions and help resolve technical obstacles.
- Build technical competency in Waters solutions and serve as a credible resource to customers.
- Maintain current knowledge of vertical-market dynamics, application trends, and other critical business information.
- Provide information to the marketing team to support business development programs.
- Use sales contact management tools and applications.
- Submit accurate and timely monthly sales forecasts.
- Develop business through monthly plans of action.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
