Sr. Supervisor, Supply Chain (7:00 AM - 4:00 PM EST)

Tandem Diabetes Care

6d•$90,000 - $112,000•Remote

About The Position

The Senior Supply Chain Supervisor is accountable for the strategic and operational management of a key kit pack-out supplier based in Poland, as well as the performance and results of the assigned supply chain team. The role is the primary liaison among internal stakeholders, the contract supplier, and critical sub-suppliers, ensuring continuity of supply, operational excellence, cost competitiveness, and successful new product launches for products distributed throughout Europe. The supervisor establishes departmental priorities and drives supplier and team performance through relationship management, sourcing strategies, risk mitigation, capacity planning, and cross-functional coordination. The role applies broad business understanding to address resource and operational challenges and deliver on-time supply, quality performance, inventory availability, and launch readiness. This is a fully remote position, preferably for candidates located on the East Coast. Equipment is provided and training is remote. The schedule is Monday through Friday, 7:00 AM–4:00 PM EST. Domestic and international travel, including periodic travel to Poland and supplier locations, is required.

Requirements

Bachelor’s degree in Supply Chain Management, Business, Engineering, Operations Management, or a related field, or equivalent experience.
At least 8 years of experience in the supply chain industry.
2–4 years of experience in medical device manufacturing.
Experience in an FDA/GMP/ISO environment.
Experience managing external manufacturing, fulfillment, or kit pack-out suppliers.
Proven track record managing supplier performance and driving operational improvements.
Experience supporting product launches and new product introductions.
Strong project management and cross-functional leadership skills.
Excellent analytical, negotiation, and problem-solving abilities.
Proficiency in ERP and supply chain planning systems.
Ability to travel domestically and internationally, including periodically to Poland and supplier locations.
Ability to communicate department or area issues and results across functional areas, present technical information about projects or timelines, and gain cooperation from others.
Ability to lead a cooperative team, prioritize competing demands, organize resources, and communicate process and resource decisions based on business, customer, and team needs.
Demonstrated experience directly supervising employees and leading the performance and results of a related supply chain or operations team.
Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.
A conditional employment offer is contingent on successful completion of a pre-employment drug test (excluding marijuana) and background check.

Nice To Haves

Experience with European supply chain operations and distribution networks.
Experience managing contract manufacturers and multi-tier supplier relationships.
Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies.
APICS/ASCM, CPSM, CPSD, or equivalent professional certification.
Experience in medical device manufacturing, technology, electronics, or other highly regulated industries.

Responsibilities

Serve as the primary business owner for the Poland-based kit pack-out supplier, accountable for supplier performance, business continuity, cost, capacity, and operational results.
Develop supplier partnerships focused on performance, continuous improvement, and long-term strategic alignment.
Lead supplier business reviews covering performance, capacity, quality, delivery, cost, risks, and improvement priorities; establish actions and accountability.
Establish, monitor, and communicate supplier scorecards, performance expectations, and corrective and preventive actions.
Lead contract manufacturing and supplier performance discussions with executive-level supplier leadership.
Direct and oversee critical sub-suppliers supporting kit pack-out operations, coordinating priorities with internal stakeholders and senior supervisors.
Monitor sub-supplier capacity, lead times, and inventory health to mitigate supply risks.
Partner with strategic sourcing to identify alternate sourcing strategies and business continuity plans.
Drive supplier development initiatives to improve quality, responsiveness, and operational performance.
Lead end-to-end supply chain readiness for new product introductions and product changes for the European market.
Coordinate product launch activities across engineering, product management, planning, procurement, logistics, and the pack-out supplier.
Develop and track launch timelines, ensuring supplier readiness, material availability, packaging validation, and production ramp plans are completed on schedule.
Identify, assess, and resolve risks to launch timing, product availability, or customer commitments; escalate material business risks with recommended actions.
Collaborate with planning and operations teams to define demand requirements and ensure they are met.
Monitor supplier capacity and production schedules to support customer demand and growth projections.
Set priorities and direct resolution of material shortages, delivery delays, quality issues, and operational constraints while balancing customer, inventory, cost, and capacity considerations.
Support inventory optimization while maintaining high service levels.
Analyze supply chain performance metrics and implement improvement actions.
Own short- and medium-term planning for the assigned area, including headcount, budgeting, training, capacity, and systems requirements; contribute to broader departmental planning.
Lead selection, onboarding, development, performance management, merit recommendations, and promotion decisions for assigned staff in accordance with company policy and management guidance.
Ensure department staff complete designated training before assuming job responsibilities.
Establish team priorities, schedules, performance expectations, and resource plans to achieve operational and departmental objectives.
Provide day-to-day direction, coaching, and employee development in accordance with established policies and management guidance.
Coordinate work and resource priorities with other senior supervisors and functional leaders.
Ensure compliance with company policies, including Privacy/HIPAA, and applicable legal and regulatory requirements.
Perform other responsibilities as assigned.