Sr Subrogation Recovery Adjuster

Crawford•Hauppauge, NY

18h

About The Position

This role involves researching, documenting, and recapping coverage and loss information, which may include complex calls. The adjuster will communicate over the phone to ensure understanding of reports and documents, and evaluate losses to determine potential total losses using established procedures. A key aspect of the role is interpreting statutes and case laws to build strong cases for coverage and liability, and filing subrogation claims in Arbitration Forums with persuasive arguments. The position requires providing prompt, friendly, courteous, accurate, and helpful service, including information about the claim handling process, claim number, adjuster's name, and general questions about existing claims. The adjuster will effectively follow appropriate processes for claim assignment, contact customers, insureds, claimants, attorneys, or others to obtain or clarify information, and demonstrate proficient use of MS Office applications and PDF documents. The role requires decisiveness and organization, with strong organizational skills, and the ability to adapt to occasional high-pressure situations. Familiarity with claims-handling procedures is essential. The position also involves performing various other duties as assigned, working independently with little to no supervision, handling more complex/higher exposure claims, and demonstrating the knowledge/ability to assist the team manager in assignment/assessment of claims. Additionally, the role includes providing training/mentoring to less experienced team members and attending/handling mediation/arbitrations on other team members' cases in addition to their own.

Requirements

4-year bachelor's degree preferred
7+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
Ability to work independently while assimilating various technical subjects.
Strong written and oral communication, negotiation and presentation skills.
Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.

Responsibilities

Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls.
Communicates over the phone to ensure understanding of reports and documents.
Performs an evaluation of the loss to determine potential total losses using established procedures.
Interprets statutes and case laws to build a strong case for coverage and liability.
Files subrogation claims in Arbitration Forums with persuasive arguments.
Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims.
Effectively follows appropriate process for assignment of claims to adjusters.
Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.
Proficient use of MS Office applications and PDF documents.
Decisive and organized, with strong organizational skills.
Adapts to occasional high-pressure situations.
Familiarity with claims-handling procedures.
Performs other various duties as assigned.
Should be able to work independently with little to no supervision.
Be able to handle more complex/higher exposure claims.
Demonstrate knowledge/Ability to assist the team manager in assignment/assessment of claims.
Provide training/mentor less experienced team members.
Attend and handles mediation/arbitrations on other team members' cases in addition to their own.