Subrogation Property Adjuster

Intact FCCalgary, AB
CA$59,300 - CA$72,500Hybrid

About The Position

We are looking for a Subrogation Property Adjuster to join our team in the West! Join us and contribute to an innovative, dedicated team committed to excellence in claims management! This role is a new member of our growing team. We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Requirements

  • A university degree or an equivalent combination of training and experience relevant to the role.
  • At least 2 years of experience handling property, casualty, and/or subrogation claims.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail and critical thinking abilities.
  • Excellent time management skills.

Nice To Haves

  • Knowledge of litigation processes (an asset).
  • Completion or pursuit of a Chartered Insurance Professional (CIP) designation (an asset).

Responsibilities

  • Conduct investigations into moderately complex losses, striving for prompt and equitable recoveries that align with corporate policies and standards.
  • Formulate strategic action plans by identifying necessary contacts, evaluating collection feasibility, and determining potential legal actions.
  • Gather and analyze claim details by collecting reports and statements from customers, witnesses, and other relevant parties or experts to assess damage, liability, and recovery opportunities.
  • Negotiate with third parties, legal representatives, and insurers to settle claims effectively.
  • Attend court proceedings or hearings as needed, providing essential information on claims.
  • Deliver exceptional customer service to both external and internal clients.
  • Respond to inquiries regarding investigations and claims processes.
  • Maintain strong communication with claims departments and collaborate with adjusters, experts, management, and other claims representatives on technical and administrative matters.
  • Cultivate productive relationships with service providers, monitoring performance to ensure adherence to professional and corporate standards.
  • Identify opportunities for process improvement and recommend policy or procedural changes to maintain quality service and a competitive edge.
  • Perform additional duties as assigned.

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
  • Pension offerings provide flexibility and long-term security for our employees beyond their careers.
  • Defined benefit pension plan
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