URS Sr Strategic Account Executive - Remote

UnitedHealth Group•Minnetonka, MN

1d•$91,700 - $163,700•Remote

About The Position

This strategic client facing position will have overall accountability for an assigned book of business of UnitedHealthcare Retiree Solutions clients. The primary responsibilities are to develop strategic relationships with clients, execute on exceeding their needs and expectations, and maintaining profitability and client retention. The Sr. SAE is responsible for setting and executing the strategic direction for their clients in partnership with internal resources including their Account Management Team. The Sr. SAE is responsible for overall account ownership, growth, profitability of existing business, customer satisfaction and the strategic direction of their book of business. The Sr. SAE should have an understanding of each client’s goals and barriers to their success. They are expected to be present in the market and attend board meetings (if applicable). You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Valid driver’s license
Life & Health State Insurance License or ability to obtain within 90 days of employment
7+ years of experience of meeting and/or exceeding client expectations associated with health insurance products or similar industry
Advanced planning experience and achievement in identifying client needs and meeting deadlines
Advanced consultative selling and negotiation skills with the capability to effectively design solutions for complex clients
Proven solid relationship building, strategic focus, analytical, and project-management skills
Proven excellent presentation skills with the expertise and experience to credibly represent the Company

Responsibilities

Be a trusted strategic advisor to assigned book of business through relationship development as the subject matter expert of UnitedHealthcare Retiree Solutions products
Provide strategy and oversight for implementation and on-going servicing for assigned book of business
Establish and execute strategic, customer specific initiatives, which deliver value added services through the execution of client specific business planning
Owns the client relationship, facilitates interaction with appropriate client contacts, decision makers, and brokers/consultants
Identify new business on existing book of business opportunities through marketing, product, and service expansion
Provide client insights through analysis and reporting via client executive performance reviews. Identify strategic opportunities through the understanding of data and analytics for assigned clients
Maintain a high level of healthcare industry and Medicare knowledge, as well as client’s industry
Work and strategize with Enterprise partners and functional areas when assigned like clients. Drive UHG growth solutions, look for opportunities and facilitate introductions
Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships
Consistently meet or exceed annual persistency, growth, profitability, and NPS goals through robust renewal planning. Identify cases that are at risk and develop strategy to mitigate risk
Demonstrate solid leadership qualities to lead the Account Management Team through exceptional organizational and communication skills
Participates and leads the RFPs and finalist presentations for their specific accounts (NBEA & RFP situations)
Develop annual business plan and monitor progress
Ability to assess problems and implement solutions based on sound marketing, operational and financial principles
Ability to travel when needed for client and/or internal meetings